Ellen Lighting and Hardware is a highly-regarded lighting and hardware store known for its exceptional customer service and wide selection of products. According to the reviews, the store's knowledgeable staff, particularly Alan and Cecelia, go above and beyond to assist customers in finding the perfect lighting and hardware solutions for their homes. Customers praise the store's beautiful showroom, great pricing, and timely delivery of ordered items. One customer even mentioned that Alan's expertise helped transform a "blah blah blah spec home" into their dream home by finding the perfect fixture. The reviews also highlight the store's commitment to resolving any issues that may arise, such as when a customer had a damaged product during delivery. Ellen Lighting and Hardware stepped up, communicated regularly, and even refunded the return shipping cost, demonstrating their dedication to customer satisfaction. Overall, the reviews indicate that Ellen Lighting and Hardware is a trusted and reliable source for all of one's lighting and hardware needs, offering a pleasant and personalized shopping experience.
I just wanted to give a shout out to Cecelia Renteria who is absolutely amazing!!! She is very helpful, kind, answers my calls and questions and makes things happen in a timely manner. Being that I am a construction manager I know I can count on her to make things happen.
May 2022
Thank you Alan for never giving up and finding me the perfect fixture. You turned a blah blah blah spec home into MY home.When there are so many options/colors/sizes to choose from - make your life easy - just defer to Alan. Thank you Alan !!!!!!!
July 2021
We purchased the lights we needed to bring an outstanding ambiance to our virtual reality escape room. The service we received from Alan was amazing, he took care of all our needs and even delivered on time. Thank you! We highly recommend Ellen Lighting and Hardware!
