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January 2024 by Scott Dickens
Always great service and personal too!
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January 2024 by SHEIKH MOID SIDDIQUI
This branch is awesome the team here is amazing and Kerstin she's very professional
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September 2023 by Barbara Padgitt
My husband and I have banked with Woodforest at Louetta near Stubner Airline and have NEVER had an issue! It has been probably 18 years or more! If I know I will not need my identification shown, I do not even take a purse inside! And, I ALWAYS go inside! All of the employees and the manager have been WONDERFUL, helpful and kind! Now, that my husband has passed and all banking is done by me with my ideas, I would never think of changing from this banking site! I even drive about 8 miles or more just to go this location, which is the one we have always used. No bad issues at all! Always, pleasant, kind, helpful and smiling!
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September 2022 by George Williams
Nice people ?
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October 2021 by Brandi Morales
We have used Woodforest for probably about 15 years. Over the past year or so, this bank has gone down hill quickly... at multiple locations. Poor customer service, rude, and when they made a huge error on my accounts, the manager at the Louetta location wouldn't even come out of his office or return my calls. At this location and the larger Tomball location, across from Lowe's, I've made several deposits using the drive thru. The tellers didn't greet or thank me any of those times... not a peep. They just return the deposit receipt and that's how I know my transaction is complete. The pandemic has affected all of us in one way or another but poor customer service is not acceptable especially when there are too many other options out there to do business elsewhere.I am now primarily banking with Chase and the level of attention and customer service is what Woodforest used to be... possibly even better.
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April 2021 by Gary Novasod
Unfriendly service, no hello, no thank you
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May 2020 by Jeremy Fair
Stay away this location tried to steal 800 from me and then blamed it on a “system” problem, the managers are Arrogant and to me they seem prejudice and racist. Stay away from them, I’ve never seen someone take money from a customer and then not try and fix it. Horrible bank.
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August 2019 by Christine D
Just went through the drive thru...no customer greeting, no hello, no is there anything else we can help you with. Not a word or sentence exchanged.
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June 2018 by Connor Lamb
Great friendly staff and best manager I have ever interacted with at any bank. Always willing to work with customer to make banking experience as stress free as possible. If you bank with woodforest this is the branch to interact with.
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June 2018 by Carlos Lopez
I opened a small business account 2 days ago, came here asking for temporary checks they say they can only give me 10 checks $1.00 per check. Wow. Not even courtesy Free temporary checks, and also 10 checks only. I needed 30 temporary checks doesn't matter if I pay for it but they said only 10 they allowed to sell .. wow. Very disappointed.
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March 2016 by louis hernandez
im not a customer per say but every day i do go inside there's always friendly helpful tellers waiting to help you
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October 2015 by Zuriel Kirkwood
Friendly and will definitely brighten your day!
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September 2015 by Larry Largent
Best tellers. Best managers. Great service!!