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November 2023 by Cynthia Coulon
I went to Verizon on Black Friday because my phone was malfunctioning. I thought it might be a nightmare because of the timing of my visit. I was pleasantly surprised. The service was fast and easy. I ended up getting a new phone and a great deal. Sammy made sure everything was transferred and in good working order. I would definitely recommend the Verizon on Sawdust.
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November 2023 by mark hammons
This is the most helpful store I have ever experienced. I have been with Verizon over 10 years. If you want great customer service, this is the store to go to.
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November 2023 by Cherry Whitten
I had a complicated issue but I was in and out in no time with every problem solved. Abdullah was awesome. I appreciate it! —Cherry W.
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September 2023 by Clayton Riness
Abdullah was excellent! I had a strange account issue that prevented upgrade and Verizon support was not able to resolve after hours on the phone but he got it done.
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July 2023 by Cody Kingham
Abdullah Was a pleasure to work with, his knowledge and understanding of the process made everything quick and easy. Hassle free shipping is a rare thing but he was able to provide exactly that. Thank you Abdullah!
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July 2023 by Fabiana Rivero
Great customer services, but it doesn’t change that they keep stealing money from me. Lie to me saying that my old phone get stole from fedex. My bill go high almost half of my new phone. Almost a whole 2 months to resolve the problem (haven’t resolved yet) and I call customers services personally to ask about it and they said that there’s no 13 pro max appears on my history that get stolen. Have to pay for the bill that was half of my phone. When I went to see how much is the rest it said that I only pay $100 for my phone when I really pay the whole phone already, where is the $1,250 that I already pay? Good question, I need an answer. So mad, so disappointed cause at this point they don’t help me yet. Thieves.
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June 2023 by Andrea Love
The service I received was stellar! The customer service representative was knowledgeable, helpful and patient. He went above and beyond to ensure that I understood my new purchase and that I received every benefit I was entitled to. I have recommended his store to friends and will be returning!
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June 2023 by Ashis Mohanty
I am happy to share that the services offered by the store were excellent. The way Abdullah explained us about the plans and other details was concise and structured.
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June 2023 by JBug Jamie
It was a pleasure receiving help from Abdallah Saleem. Abdallah helped my Mom and I find the perfect phones that fit our individual needs. Great customer service.
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June 2023 by Harry Potters
this was the best and fastest experience I've ever had and switching providers. I highly recommend this location and if you go there ask for Sammy he was awesome!!!
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April 2023 by Heather Kreger
Sammy was the best! He really worked to find the best plan for us with the most discounts & promotions. Unlike a lot of salespeople now days, he seems to really like helping customers. The whole team at the Sawdust location are really nice & helpful.
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April 2023 by Lindsey Walker
Gary was pleasant enough, but after the fact he had to call me to tell me to come back to wipe the phone clean, when there were 2 instances (he asked me to put my password in my old phone and I told him I was still getting notifications on my old phone. Both wouldn't have been the case, if it'd been wiped clean. I had no idea I had to do that. That is an employees responsibility to tell a customer) in the store that, in hindsight, he should have realized/caught that my phone was not wiped clean and he didn't catch it until I was home.
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April 2023 by Abigail Luna
The person helping us did everything g he could to make sure we were taking care of. It didn't take us too long to get in and out.
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March 2023 by Jennie Zimmerman
We used to always make an appointment up at corporate at the Woodlands Mall, but I walked in here randomly one day hoping for help with my youngest daughter’s old iPhone that she had locked herself out of. They helped me out and refused to take any money! We’ve been coming here for a couple of years now anytime one of us needs anything. We always leave happy and ready to go. Let them help you with any new device or upgrade you need. You won’t be disappointed.
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March 2023 by Kaltrina Behluli
Got help right away and greeted upon entry. Came in just for a new SIM card and ended up walking out with a new phone! Franchise store and kept very well; treated people better than a corporate store will.
