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August 2025 by Marie Martinez
Came in here with my package to return for amazon and bald headed guy with glasses, said I needed to seal my package with tape when it was already sealed and he wanted to charge me $1 for tape. And I told him he was giving me a hard time and said “you are giving me a hard. That’s horrible customer service.
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August 2025 by Penny Proud
I went in today and Mr.Scott was very patient with me and helpful today and also the lady I didn’t get her name
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June 2025 by Cynthia Craig
Scott was very helpful and knew exactly how to solve my shipping issue. He had the same kind attitude with each customer her served.
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June 2025 by Khadija Mohiuddin
I had a very bad experience at this store. Mr. Scott has a terrible customer service. He wax so rude to us only because we ask him few things about notary. I will never go this place again. I don’t how people saying he is nice to them probably particular group of people he shows good service. The lady is nice and helpful but this guy Scot is racist and rude.
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May 2025 by Robbie Williams
Ms. Becky was absolutely professional & polite. She went above her duties to assist me with a return. I cannot leave out Scott he assist me in finding the review page. I was treated with nothing but kindness from both of them.
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May 2025 by Kristal Mcgowen
Mr Scott and Ms. Becky were a great help with me this morning. I didn't know anything about sending express mail and both of them walk me through it. It was great to have good customer service and they both showed it with a smile. Thank you so much for y'all help.
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May 2025 by Terri Gourrier
Scott and Becky are great assets to this store! On 5/7/25, they kept the store without any lines. Very Professional and great team that works well as a team! Compliments to the store, which was neat and clean also. ⁹
Great experiences at THIS Location!
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April 2025 by Harry Callicotte
Scott you need to do another job. The stress is getting to you. I looked up the cost to ship it and it was around $17.85. He told me the minimum price was $55 unless I shipped it through USPS which was $25. I think they aren’t using the least expensive option for the packages. Not impressed and feel ripped off. Will kit be using this location anymore.
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April 2025 by Jasmine Hazelton
I came in to return Xfinity equipment which is what I was instructed to do by the Xfinity home security team. When I got there, the manager cut open my box and looked at what was inside and would not ship the items back and was extremely rude about it and argued with me about it.
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April 2025 by N P
Scott is super helpful and always polite unlike some other UPS stores. I make it a point to only come here because of him and Becky.
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March 2025 by Nasir Malik
Great customer service very friendly
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March 2025 by Jessica Lalala
I had one of the best experiences today. A gentleman name Scott helped me notarize and mail out an important document. He was kind and very helpful. I would for sure use this location again.
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March 2025 by Alyse S. (Alyse)
Horrible customer service the guy I’m pretty sure Scott is extremely rude all the time. I tried to give him the benefit of doubt I thought it was just one visit maybe he’s having a bad day….but no it’s every time we go in there. Will never go in here again unless they get a completely new staff.
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March 2025 by HoneyB Sonier
Really long wait times
Went in a few times and had to wait well over 20 minutes just for a 5 second return
There were only 2 people behind the counter and both took forever
It’s ridiculous
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February 2025 by Betsabe Petit
Do not waste your time making an appointment to see the notary. They are disrespectful of your time asking you to come back in 45 minutes because the notary has to have lunch.
What is the point of making an appointment?
Drive 0.8 miles and go to the black roses notary service. They care about your time and business
