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August 2025 by Tenessa Henderson
This location is SLOW as hell to complete any task!
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August 2025 by Tolga Göktaş
It moves very slowly, people inside are always waiting, it's a bad place.
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July 2025 by Kiran Srinivasan
Been visiting this store for years. Service used to be friendly, welcoming, helpful. Not anymore - just surly, or matter of fact at best , do what you came to do, get out. On top of that, $1 for a strip of packing tape? Is UPS hurting so much that it cannot hire friendly people and also must nickel and dime customers to make the bottom line? This place is rather conveniently located, hence I choose to go there. In terms of customer service (or lack there of), my list of “unfavorites” in the area is growing.
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June 2025 by Mario Posada
Marci is amazing!! Very efficient, asked minimal questions & understood my sense of urgency. Excellent customer experience. Best of all, she greeted me with a smile!!
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May 2025 by Murkedbymarx (murkedbymarx)
Have never had an issue here, Would highly recommend!
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May 2025 by Stephen Pace
Always...always...always a 5-10 minute wait! Also this place charges $1 to tape a box! Crazy!
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March 2025 by Josephine Talley
Jackie was amazing. As soon as I entered the store, she greeted me and had such an upbeat attitude. She didn't make me feel rushed and was very thorough. I'll be coming back to this store for any shipment needs. Thanks Jackie!
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March 2025 by Shoaib Sheikh
Dropped many packages here, no issues.
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March 2025 by My Hall
This UPS store has terrible service! I needed to print an Amazon label, and they charged me $3 per hour just to use their computer, plus the printing fee. On top of that, the owner—who wasn’t even there—had to provide a code for them to print it. It took them 15 minutes just to print one label. I’m never coming back!
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February 2025 by maria crosier
Your employees there are very good and Sebastian is always very efficient
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February 2025 by Dianne Rightmer
I always have the most pleasant service at this store. Employees are always friendly and efficient and especially Jackie! They make shipping a good experience!
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January 2025 by Amantha Eisenbraun
This UPs store always gives excellent service. Jackie is always smiling no matter what’s happening in the store. Damon is excellent at customer service too. We will keep using this location because they are so good.
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December 2024 by Fahim Feroz Ali
Scam Alert!
Be cautious when returning items to UPS. Some locations are reportedly refusing to accept Amazon returns unless you pay a $5 fee for taping the box or purchase a box from them. Staff may come off as rude and unhelpful, refusing returns outright if you don’t comply.
I confirmed with Amazon, and their representative clarified that this is NOT Amazon’s policy. They stated that these charges are something UPS is doing independently and assured me the matter is being escalated to Amazon management.
To save your time and money, consider using another location or service for your Amazon returns.
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November 2024 by Molly Narodick
I asked a simple question about pricing and received a rude, snippy answer. It was an awkward experience. Definitely won't be returning.
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November 2024 by Christopher Hurt
This location is very convenient and the employees are helpful
