-
August 2024 by Paisley Martin
This place should be shut down!!!!! A waste of space and some of the employees act as if they don’t understand instructions. She is rude and just lost business of an up and coming Fortune 500 business!!!! When you Know better you do Better!!!!!
-
July 2024 by Mista Binx
the gentleman there was very knowledgeable and super professional. He helped me get my large package packed and shipped for a reasonable price.
-
July 2024 by Jeronimo Triana Torres
A super nice place Jackie was super nice to me she explained the
Process, I appreciate your time and your patient, what a good place.
-
June 2024 by helly
Awful customer service. Jackie was unprofessional, inconsiderate and rude. Sebastian was unhelpful and enabled Jackie’s rude and inconsiderate behavior.
-
June 2024 by Rick McRae
Jackie is extremely rude and unprofessional. Who let this person interact with the public?
-
June 2024 by bathuel
Help is needed in Spanish
-
May 2024 by seak
came here to return an item and Taylor was the best help thanks!
-
May 2024 by Judy Taylor
Terrible. Go to another shipping company. Zero stars
-
May 2024 by amanda nutt
Don't go to this store. They nickel and dime and don't honor what Amazon or t-mobile pay for shipping costs. Even when I was assured to drop it off I would be taken care of, they wanted me to pay for a $14 box. Then another time with a t-mobile modem they refused to accept unless I over paid for their tape. Do not use this store
-
April 2024 by Heavenly Angel
Been here a handful of times and the people who work here really seem to hate their job. No greeting, all frowns on their faces and not very friendly. I'd go somewhere else if there was another location closer. They all need to be trained on customer service.
-
March 2024 by Alejandra Perez-Camacho
This store is reluctant to help me with a package that was sent back to me from a UPS drivers' discretion to not deliver due to an incorrect address when in fact the address was correct. Bryce, the associate who assisted at the time of retrieving the return package stated that I had to contact UPS Customer Service to obtain a reimbursement to be able to re-send the package again when in fact, after speaking with Sunday (or Sandy), a supervisor of UPS Customer Service call center, informed me that they could credit the stores account to process the shipment again so I don't have to pay again. Bryce isn't willing to cooperate.
-
March 2024 by Kimberly Bain
Always so helpful and in a great mood makes it a pleasure to go there
-
February 2024 by Alta Peruvian
I returned a product from amazon in the original envelope. I did not seal it so they could see the item. They said ok but it will cost you $1 to seal the envelope. Unreal customer service, horrible, short and rude. I was in the area so I thought I would give them a chance. Never again. It is back to my original UPS store near my house. Stay away from these rude and unprofessional employees at 2920 / Kuykendahl location next to Kroger. I would rate them zero stars if I could.
-
February 2024 by Melasha Hill
Worst UPS store ever. They can’t even send the packages where they are SUPPOSED TO GO. Customer service is absolutely terrible.
-
February 2024 by C Eric
I went in on 1/24 to return an Amazon package and I was given excellent customer service by Jackie! It was quick and easy! Service with a smile! Great job!
