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November 2024 by ожидал увидеть яд Белый снег, белый порш
ARRIVED AT THIS LOCATION TO GET AN OIL CHANGE AND FLUSH.. WHEN THE PROCEDURE WAS DONE I WAS DRIVING DOWN THE STREET AND ALL OF ENGINE LIGHTS TURNED ON AND THE VEHICLE STARTED SHAKING VIOLENTLY.. I THEN "U-TURNED" BACK AND CALLED THE LOCATION I JUST LEFT FROM AND I ADVISED THE MALE ON THE PHONE WHO I WAS AND THAT I JUST LEFT AND DID NOT EVEN GET HALFWAY DOWN THE STREET AND ALL THE LIGHTS ON THE DASH BOARD TURNED ON AND THE VEHICLE DASHBOARD WAS ALERTING ME THE LAND ROVER IS OVERHEATING OVER AND OVER.
THE MALE ON THE PHONE ADVISED ME TO QUICKLY BRING THE VEHICLE BACK. MY VEHICLE COMPLETELY SHUT OFF AND DIED ON THEIR VEHICLE BAY JUST AS I WAS PULLING IT IN. ONCE THE VEHICLE WAS IN ON THEIR BAY THEY ADVISED ME TO FILL OUT A DAMAGE FORM THAT WAS COMPLETED ONCE I OBTAINED IT AND I RETURNED IT RIGHT BACK TO HIM ON THE SPOT. THE BLACK MALE MECHANIC THEN TOLD ME TO TRY TO CRANK BACK ON THE VEHICLE, I THEN STATED TO HIM HE CAN DO IT BECAUSE I DID NOT WANT TO BE ACCOUNTABLE FOR ANY FURTHER DAMAGE DONE TO IT. AFTER HE ATTEMPTED TO TRY TO TURN IT ON TWO TIMES THE VEHICLE SOUNDED AWFUL AND KEPT SHUTTING OFF AND WHITE SMOKE WAS EVERYWHERE.,
I WAS THEN PROVIDED A NUMBER FOR A WOMAN BY THE NAME OF "TRISH" WHO IS IN CHARGE AND OVERSEES THESE ISSUES.. AFTER I EXPLAINED TO HER EVERYTHING THAT OCCURRED SHE THEN STATED TO ME SHE WILL KEEP ME UPDATED.
AFTER SOME TIME I GOT A PHONE CALL FROM ONE OF THE MALE EMPLOYEES AT THIS TAKE-FIVE LOCATION, HE ADVISED ME THE VEHICLE IS UP AND WORKING GOOD NOW. HE STATED TO ME THEY HAD AN OVERNIGHT "CREW" COME WORK ON THE LANDROVER.. (EVEN THOUGH I NEVER GAVE CONSENT TO THIS. NONE OF THESE EMPLOYEES ARE LAND ROVER MECHANICS SO I AM UNSURE HOW THEY WOULD ASSUME THEY KNOW WHAT THEY ARE DOING..)
I ARRIVED TO PICK UP MY LANDROVER AND I CALLED TRISH AND ADVISED HER I AM BRINGING IT TO THE DEALERSHIP TO HAVE A DIAGNOSTIC DONE ON IT OUT OF MY OWN EXPENSE DUE TO NONE OF THE STAFF AT TAKE5OILCHANGE BEING CERTIFIED MECHANICS TO WORK ON LAND ROVERS TO CLAIM ITS JUST FIXED.
AFTER THE DIAGNOSTIC WAS FINISHED AT LANDROVER I WAS ADVISED THERE IS NOW A CHEMICAL LEAKAGE WITHIN THE VEHICLE AND NOW THE LANDROVER OVER HEATS FOR NO REASON AT ALL.. WHICH THE OVERHEATING ISSUE FIRST OCCURRED AT TAKE5 WHEN I WAS ON MY WAY HOME AFTER THE SERVICE WAS PROVIDED.
BEWARE... IF YOU HAVE A HIGH END LUXURY VEHICLE DO NOT TAKE IT TO THEM. THERE ARE EMPLOYEES HERE WHO DO NOT HAVE THE PROPER KNOWLEDGE TO WORK ON CERTAIN VEHICLES. THEY WILL NOT TAKE ACCOUNTABILITY FOR IT AND THEY WILL HAVE A LITTLE CORRUPT LEGAL TEAM READY TO ARGUE YOU DOWN TO EXCUSE THEMSELVES FROM ANY WRONG DOING.
I SHOULD HAVE JUST GONE TO THE DEALERSHIP AND SPENT THE EXTRA BUCK $. NOW MY LAND ROVER IS NOT DRIVABLE ANYMORE..
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October 2024 by Ginna Becerra
I am so grateful for Akira and George for taking the time and explaining to me about my oil and taking the time and listening to me without getting frustrated. They have a great attitude, I have a take 5, 2 minutes away from my house but I rather come to this location because they are so professional and nice.
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October 2024 by It's yo boy Jack
Fast and quick love there
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October 2024 by Evelyn Johnson
The entire crew were friendly and helpful. Process was quick. Recommend Take 5 especially when you're in a hurry!
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October 2024 by Chris E. Fortune
Great service and good people
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October 2024 by Chance Deere
Great staff. Knowledgeable and courteous!
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October 2024 by Robert Romero
Guys were very professional and nice to deal with. It was my 3rd time and I keep going back because of the excellent service. Thanks!
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October 2024 by nikki gibbs
The guys were extremely nice and polite, they explained everything they did
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October 2024 by Margie Comstock
George gave great, efficient, friendly service. I will be returning here for continued oil changes and I will be recommending this facility to neighbors, friends, and family.
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October 2024 by Rebekah Edwards
The crew was wonderful, attentive and friendly. The manager, and his lead tech were training a new tech and they were precise and understandable with timing and me having a baby in the back to get the car back on for AC.
The team was wonderful. I will be returning.
Keep up the good work!
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October 2024 by Desiree Freeman
Mariano was the technician who did our oil change and he was fantastic! He was very friendly and personable and got it accomplished quickly
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September 2024 by Loritim Holtz
Very good customer service experience and you can actually see the new oil from the bottles that you’re getting. The only down side is that it wasn’t “faster than you think” because we were there for almost an hour but in all fairness they were helping other customers and it was around lunchtime on a Saturday. I would give this location a 4.5-4.7 stars if I could.
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September 2024 by eric naji
Store 101- great friendly service- will be back!
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September 2024 by Fred Riemann
Great and fast service!!!
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September 2024 by Danielle Harding
The manager George and Kevin helped us. They gave us wonderful service and took care of everything in a fast manner.
Also their playlist was some older rock played at a nice volume. Five stars all around.
