January 2021 by Steven Kelly
Bait and switch. Fully explained the size, composition, and wear of an area rug we needed cleaned. Quoted $109 to clean at home or $209 to clean at their warehouse over the phone. They arrive at the house, inspect the rug (3 yrs old, in a room used 1-2 times per year) and say it looks well worn and will cost $1200 to clean. The rug only cost that amount brand new. Look elsewhere unless you have unlimited funds.
