Caliber Auto Care is dedicated to providing transparent and trustworthy car care services in Texas. With over 30 centers, they offer a range of services including oil changes, auto repairs, brake checks, alignments, AC/heating services, maintenance, tire rotations, and state inspections. Customers appreciate the complimentary Digital Vehicle Inspection that helps them understand their vehicle's health. While many reviews highlight the efficiency of the services, including quick oil changes and helpful staff like Josh and Justin, some customers have expressed concerns about the front desk service, noting a lack of warmth and communication on wait times. There have been instances of repairs not going as planned, causing frustration over additional charges for diagnostics on issues that arose post-service. However, the team at Caliber Auto Care strives to address these issues, with management actively reaching out to resolve concerns and improve customer experiences. Overall, Caliber Auto Care offers reliable automotive services, with a commitment to customer education and satisfaction, although there is room for improvement in communication and customer service.
