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May 2024 by Justin Martino
They are the best. You need something done and done right bring it here.
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April 2024 by Shekkola G.
My son brought his computer in to have an issue diagnosed. He paid a $60 diagnostic fee and was told that he'd get a call with an estimate for the repair cost. When he got a call, the issue was a small fix he could have done himself, but the "repair" was done for him for another $75. One fried part that needed to be removed. I think the shop should have told my son what the issue was and have him decide if he wanted to pay more to fix it. I guess business is slow...
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December 2023 by Robert P.
I have taken me and my girlfriend's gaming pc's to this location multiple times and I've never had any issues. They know what they are doing and are very quick. I had my processor replaced and they even managed my cables without me asking.
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August 2023 by Robin Lupole
They were very professional and price was as expected
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July 2023 by Merv Swan
Gave them my model and serial number to order a new battery which was quoted 50% higher than online. Took laptop in to install battery. They charged $59 to open it up and tell me they ordered the wrong battery. Gave me a refund on the wrong battery but not the sales tax. So I spent over $60 for nothing.
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February 2023 by William Morriss
I’ve brought in two different computers, and for both they charged me over a hundred dollars to service, but each time they failed to fix the issue.
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February 2023 by steve y
Like others have said, pretty expensive (over $140 to install RAM), but good service in a pinch
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September 2022 by Grant T.
Diagnosed and repaired my computer within 24 hours. Even had the needed parts on hand. Couldn't ask for better.
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August 2022 by Kevin Henning
Excellent service! I dropped my HP laptop on the ground and bent the frame around the USB ports and nearly cracked the screen. I brought it in late in the day and they were still able to give me a quote within an hour. They replaced the keyboard frame as well as my battery, which had not been working for a while and was starting to bubble.After the parts came in (took only a couple days), the repair took just hours and my laptop looked brand new when I picked it up. I highly recommend this place.
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July 2022 by HisashiiGaming
Amazing been to their establishment TWICE and I must say outstanding customer service and everything
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May 2022 by Stephanie Settlemire
I came to Rhino for an external hard drive that failed. They were able to retrieve my files. I was asked if I wanted to upgrade my 1TB to a 2TB because I had very little space left on my 1TB…I agreed and paid the difference. Now, I have been trying to put files on the drive and clean off some files but it is locked with a password that I never agreed to.When I called to ask about the password, Carlos said “oh that was back in September 2021, I can remote in for $59 an hour to help you out”.If Carlos would like to make this right and give me the password, I will gladly update my review.
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February 2022 by Dave Hudson
Extremely professional, highly knowledgeable, and took the time to listen to my questions. Their prices are very reasonable, and they completed repairs before the promised date. Excellent experience!
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February 2022 by Hunter Trusty
Rhino Custom Computers is beyond excellent if you are having trouble with your desktop. Despite my own prior knowledge and experience, I encountered an issue with my desktop that I could not solve myself for months. After finally deciding to give this store a shot in hopes of solving the issue, Carlos took my desktop in and tested all the different possible solutions to make sure my computer went back to working shape. After all was said and done, I had told Carlos that I still had concerns, so to settle my nerves, he allowed me to test my computer in the shop before I took it home.As I said before, if you need a place that will make sure they take care of your problem with experienced employees, give Rhino Custom Computers your business.
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February 2022 by Yank Chef
Misdiagnosed the issue with my laptop then ordered parts that didn't work and I ended up paying over 200 bucks to take a battery out and put a new one in. They did swap a secondary battery for me that I didn't know about, but all in all a Google search and 15 minutes would ha e saved me a lot of money
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September 2021 by Francisco Alfaro
Prices are not reasonable for the service provided. Left a crease on my water loop and have worse cable management than a first timer . Didn’t even tie it back down with zip ties to keep it tight and hidden. If you need a monitor screen repair don’t do it they’ll just charge 65 and call you later say they don’t sell them. Labor cost for this work is just ridiculous and to add on did not even add the exhaust fan even after agreeing to put it on.Update : For first impressions they have failed me but after Carlos the owner reached out to me to make things right was phenomenal. Brought it in on my only day off and fixed the mistakes under a few hours. Thank you
