-
July 2024 by Sharla Cole
Thank you Paul for helping me with a new battery. He went above and beyond to make sure it was starting correctly after install too!
-
July 2024 by TEarley
I was sold items being told I could use them for gas needs only for it not to be true and ended up with gas all in the back of my vehicle. I went back to the store and explained what happened to one of the associates. He was very understanding but when he told his manager what had happened the manager was very rude and wouldn't let me get out a sentence. I was going to ask for a store credit to purchase items needed to clean my vehicle instead of a refund. I didn't get that chance. I broke down in tears because not only were they not willing to work with me I had also lost precious gas during power loss due to the hurricane. Not to mention the back of my vehicle had gas all in it and needed to be cleaned. The attitude the manager had was completely unnecessary considering the situation. I feel that the manager could have been a lot more understanding and nice about it. When you go to a store like this you expect for them to have knowledge of their products and not to be made to feel like I should have known otherwise. Very disheartening to be treated this way during a disaster. I will never purchase another item from this store.
-
July 2024 by Luis Bracero
Abraham was great.
-
June 2024 by Candice Arrambide
Tried returning an item that I was told would be returnable without issue, as I specifically asked in case it didn't work out. I was instantly berated and told no way, not at all. That's fine, I understand but the amount of attitude and aggression was unnecessary as I was unaware I couldn't return it. I will not be giving them any business any longer.
-
June 2024 by Alejandro Cárdenas González
David was friendly, willing to step into the Texas heat to change the tailight.
-
May 2024 by Tomas L
Great service with a smile. Much better than the other three IMO.
-
April 2024 by Miguel Osorio
Poor customer service. I waiting in line and was skipped because I had a warranty along with other customers.
-
February 2024 by Jason Navarro
One older gentleman that works there was very helpful, when he ask the manager about a part I needed she was very rude to the employee, never going back to that O'Reillys.
-
February 2024 by Troy Byers
They will not answer the phone. I let I the phone ring 15 times with No answer. But ever time I go in there is always some one on the phone.
-
February 2024 by Sharon Clark
Every time I go there it’s a great experience. Shawn rocks! Knowledgeable and helpful staff and “above and beyond” customer service.
-
January 2024 by Mike Cooke
They put my windshield wipers on for me.
-
December 2023 by Rick “Rico” Rodriguez
Great service! They were very informative and helpful
-
November 2023 by glove H
Always have your part but will find it to the nearest store
-
October 2023 by grbaci grbaci
Came into the store today intending to purchase a new headlight. David came out to the car, in the Texas heat, and spent ten minutes diagnosing the problem. As it turned out, I didn’t need a new headlight after all. Despite sweating and not making a dime, David kept his great attitude and demeanor. Overall, a great experience and representation of O’Reilly’s corporate values.
-
October 2023 by Lecia Trevino
One of the few auto places that I trust not to upset me just because I am female
