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November 2023 by Joshua Pack
Can’t say enough about Northside and their amazing facility and customer service. Benny was great to work with and we kept each other informed of the process, me from insurance and him from the repair side. They did a fantastic job with the repair and pickup was a breeze. Hopefully we don’t get hit again and need them but if we are I know I’ll be in good hands.
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September 2023 by Mike Hammond
Felipe is great, he had my parts in the next day, and got me in and out very quickly. He was friendly, knowledgeable and polite, as were the people at the front desk.Service: Body & Trim
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July 2023 by Fawzi Mingles
Great peoples
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July 2023 by Treasure Mcgraw
My experience with this collision center was 10/10. The receptionist at the front desk reassured me from the first day and was very knowledgeable. Communication was great! Repairs were speedy! Even and Felipe worked diligently with my insurance company. Car was finished by completion date, and looks fantastic! This was a very stressful situation for me and my first time in this position. I am very relieved and beyond satisfied with the services I received!
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June 2023 by Jose Carlos Lugo
Costumer service rolls 100%
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June 2023 by Jeffrey Wacaser
Of course no one likes to see their estimate and invoice, that issue aside... I found the service impeccable. They were prompt and thorough and the work was of the highest quality. Everyone was most helpful and friendly.
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April 2023 by Johnny Torres Jr.
Honest and fair pricing.
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March 2023 by Shari Slessinger
Even was awesome! I had my car in for repairs because someone side swiped me. Their insurance was being a total pain. Even worked diligently to help resolve all issues. I wld highly recommend this shop for collision repairs.
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February 2023 by George Vela
Awesome experience. Sean Duthkiewicz, was my Estimator/Advisor. Everything was corrected, no issues, car was super cleaned when I arrived for pickup. All work performed was explained in detail before and after work was completed. this is by far the best Lexus experience I ever had at any dealer. I want to say a special 'Thanks' to Sean Duthkiewicz again.The facilities are nice, clean and new. Everyone is helpful. I'm glad we choose Northside Lexus to perform the repairs.updated Feb 17, 2023Had to take in my car for some minor work. Staff was friendly and asked everyone in the waiting room if they have been attended to. The Manger, Frank Ramos, was my advisor. everything went smoothly as expected. I can't say enough about the nice facilites. Thanks Frank!Services: Painting
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January 2023 by Jen Stone
Fantastic communication and customer service. They coordinated well with my insurance company and with me. My contact was Alfonso, and they knew that I had some personal circumstances such that I was unable to pick up my car during certain dates. They bent over backwards to get backordered parts to try to get the car done in a more timely manner. AND they delivered my car when it was done because I could not drive for about 2 weeks. Highly recommend, and would use them again.Services: Painting
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December 2022 by Brittany B.
Excellent customer service, highly recommend!
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October 2022 by Dadiel Perez
Excellent customer service, Felipe made the whole process fantastic
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October 2022 by David Fermin
Friendly service and they answer the phone very fast!
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October 2022 by Raul Aguirre
Best deals town
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October 2022 by Lisi Lee
Had a great experience with getting repairs done here. Silvia was so warm and friendly, I enjoyed every interaction with her. Derek was super informative throughout the repair process. He managed the timeline really well to keep my time away from my car to the utmost minimum. I also really appreciated that my car was cleaned beautifully which made the reunion even sweeter!
