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September 2023 by Rebecca Wood
After having the Barker Cypress location (now closed) bend over backwards to help my BF fix the AC system that was not working right when he bought the truck years ago, it was a blessing to have the 2 year warranty on the parts. The Louetta location was able to quickly complete the work swapping out the warrantied parts and complete other needed work in less that four hours. Their pricing is very fair and I will continue taking my vehicles to them over some of the other automotive repair chains in my area.
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July 2023 by Stephen LeBlanc
Honest.Very fair pricing.Great communication!Warrantys parts and labor.It's hard to find a shop that will get your vehicle in and out as quickly as possible and do great work. Highly recommend McKay's automotive.
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May 2023 by Dhruvil Gajera
I take 2 of my cars there as well as my family members. Recommended They are friendly The only thing i wish to see improved is shorten the time it takes to do service is longer than others but it is not hurting in any way.
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March 2023 by YaBoiRoth
My family and I have been going here for years, they have always treated my wife and I amazingly with fair prices and incredible work. We recently brought a car in that was having a hard to replicate issue and they only charged us a simple diagnostic fee after needing to hold and test the car for several days. This shop will give you a fair and honest appraisal of the work that needs to be done on your car at a reasonable price.
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March 2023 by Jeff Corbin
McKays worked on my Class B motorhome and was recommended by another RV owner. The prices were fair, their work was thorough and the communication was good. Would recommended McKays for vehicle repair and regular maintenance.
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February 2023 by Figci Productions
These people are scammers! They only repair the bare minimum. Everytime they “fix” my car, they always leave something else. Don’t waste your money here
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December 2022 by James
I’m looking forward to going to the Louetta Rd. location soon. I have an on and off check engine light, the front right window sticks when going down a lot of the times, mainly when it’s cold and/or raining outside. I have no emergency or hand brake. I might have an abnormal front end tire popping sound. I for sure have embarrassing sounding, creaking front struts with only a 1/3 of use on them, have no AC with a climate control switch from eBay that I don’t even know if will fix the problem that I may have to return, I have squealing rear drum brakes. My back left door panels pull in handle is broken and the panel needs to be replaced. This should give an idea of what is wrong with my vehicle to start at least.
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November 2022 by Ray Walker
I had a good experience with John. He wS nice and friendly. The work was done close to when he said it should be finished.Service: Auto maintenance
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November 2022 by Mary Beth Raub
I have always received honest, professional help . The location at Gosling & 99, does a great job everytime. I highly recommend them!Service: Brakes
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August 2022 by Raquel Velazquez
It took to much time for employees problems but the took care of my car very well and they handle the situation very fair.so far the repair seams to be good! and very good customer service from the owner
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August 2022 by Connie Reddington
Had our daughter’s truck towed over to McKay’s Goslin location. McKay’s quickly diagnosed and replaced the faulty starter.Service: Electrical
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July 2022 by Tashia Walthall
The mechanics at McKay Automotive were efficient, professional and courteous. My oil change was done quickly even my oil filter had to be delivered to the shop. 10 stars!!!Service: Oil change
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July 2022 by Kim Stewart
This place is GREAT!!! We have a 20 year old truck and have had to get lots fixed on it. They are always fast and fix it well. They stand behind their work which is super important to us. We will continue to take all our vehicles here because we believe they have very fair prices, treat you, as a customer, well and honer the work that they do on your vehicle. We have been to the “fancier” service places but we have had better customer service here. We won’t go anywhere else for our vehicles services.Services: Auto engine diagnostic
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July 2022 by All Vanorden
The technicians and Curtis (hope I spelled name correctly)are fantastic !!!They are prompt - polite - and of course are great mechanics .....My grandmother found them in 1984 and I luv them..
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May 2022 by Cindy Fairchild
I have always posted excellent reviews for this establishment, but they have steadily gone downhill the past 2 years.They say they will call you back and do not. Progress of repairs when I called them, the many stories that I was told do not add up.They also no longer offer Lyft, so be prepared to have a ride or pay for one. The icing on the cake, when they tell you they have been so swamped, I agreed to let them keep car 2 extra days & finally paid Uber to take me. No one was working, eating tacos & complaining phones went out.Car was supposedly ready Thurs., but when I arrived on Sat , another story, Great news! Cost is cheaper! Well sure it is, necessary radiator hoses were not replaced. Was told they were unable to get. Really?Then why was I told car was ready Thursday? I found them at several locations.I don't like nor appreciate being lied to.I have spent thousands of dollars over the past 4 years, but that doesn't seem to matter.
