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September 2023 by Bill Jones
Great experience. David is very knowledgeable and provided the guidance we needed.
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July 2023 by Eduardo Nemecio
Excellent service, Isaiah very informative and patient with me and my wife! Definitely recommend.
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June 2023 by Sacha Galaviz
David did a great job welcoming my husband and I. He listened to our considerations showed us different options. Great customer service overall he was genuine and kind. Will most definitely be back!
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June 2023 by Wendy STEINBARTH
I guess my Mattress Firm story started about 16 years ago. My Salesman was Juan Romero & I couldn't have asked for anyone more knowledgeable, courteous & so easy to relate to. I purchased a mattress & electric base, mattress cover & actually got 2 free $90 pillows with the purchase! I still sleep on that pillow today.! Now buying a mattress isn't that simple for me! I live with severe chronic pain & my whole life is defined by it!Years later I needed a new mattress & my Mom needed a Mattress & electric base. Of course I reached out to Juan Romero at Mattress Firm & he had been promoted to management which didn't surprise me one little bit & it was well deserved! Of courseJuan took care of both of us & we were completely satisfied yet again! I have recommended Juan Romero &Mattress Firm to all my family & friends! Due to such a huge increase in mv chronic pain issues it was time for me to buy another mattress so of course I reached out to Juan @ Mattress Firm yet again because I have no doubt that he knows exactly what I need.Due to my finances I have a really tight budget & have to find an affordable mattress that meets all my needs. So I made yet another purchase of a mattress to meet my needs but it didn’t. It was completely my fault so I used their 120 warranty & have another mattress being delivered really soon & they will take back the other one at the same time. I’m so completely satisfied & wouldn’t buy a mattress from any other store or salesman other than Juan Romero @ Mattress Firm!
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June 2023 by Macyme Macy
I was greeted with excellent customer service. This was my first visit to a mattress, firm store and what a great one. It was no pressure My salesman was very patient because I like to take my time when making decisions. thank you so much for your kindness and patience.
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June 2023 by Monnie Havard
David was amazing! Very knowledgeable in the products and found exactly what was right for me. Excellent experience, I don't like pushy sales people so he was perfect. Will definitely recommend him to everyone.
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June 2023 by Kathy Risner (krmr)
Brittany was amazing! She was very thorough on showing us all the features and options on the Tempurpedic beds! My friend bought a bed, base, and pillows! Will definitely go to Brittany for all our future bedding needs! Give her a raise!!
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June 2023 by Gwen Mcshan
Juan was wonderful and he defined has the knowledge and the know how with each client...I would definitely go back and yes I did purchase a mattress and adjustable frame and oh yes don't forget the pillows
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June 2023 by eduardo carrillo
From the moment we walked in to mattress firm we were immediately greeted and shown around by Juan! Awesome place to come find a mattress and customer service is unmatched to any other place that we have been too.
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March 2023 by Alicia Jackson
My sales rep was amazing! So knowledgeable about all the mattresses! Very pleased with her expertise!
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February 2023 by Kenny Saltsman
Joe Lacey was a delight to do business with. He was very knowledgeable and helpful while not being pushy or overwhelming. He made purchasing my new mattress quick and stress free. I will Highly recommend him and Mattress Firm to any and all of my family and friends in need of a new mattress.
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February 2023 by Chris Grave
Joe was very helpful and answered all my questions he was very knowledgeable about the different types of mattress available and was able to explain the different materials and technologies used in each major brand. If you need a mattress come to this mattress firm and ask for Joe he will get you setup right!
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February 2023 by Sean Clancy
I want to thank Joe Lacey for all of his help. He was very helpful with any questions me or my wife had. He was very informative and knowledgeable on all products.
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January 2023 by Jonathan Rose
We had a great experience. Brittany was very helpful and informative. If you are in the bed market, consider checking them out!
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December 2022 by John Koehler
Frank was awesome. He listened well to our needs and helped reach a great deal on a mattress and base purchase.
