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July 2024 by Shamrock Roofing
This is a terrible store now - sold me $5500 worth of defective decking material and won’t issue refund .to make matters worse the manager Lisa wanted to return the defective material to the homeowner. Looks like I’m buying from orange from now on
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July 2024 by Wes Taylor
Inventory isn't correct here, not even close.
This used to be a better store
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July 2024 by Keith Haydon
Once again Lowes screws up ... Ordered on line, credit card charged, drove across town ... To a cancelled order. The website showed 119 in stock. Get your act together Lowes.
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July 2024 by Caitlyn Rackel
Joel was very helpful in finding items after the hurricane.
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July 2024 by Lee
No cashiers. Long lines to check out because most customers needed assistance and one associate was trying to help everyone.
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July 2024 by Robert Gillette
Quick service for a simple return
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July 2024 by guatemaya Merida
I wanted to return paint to this store and the paint "manager" told me no, but what if it had been white or brown? By the way he was Hispanic
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July 2024 by Taximan727
They've recently added more self-checkout lines ,which helps greatly.
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July 2024 by Giselle Abuyiries
Terrible customer service. Karissa needs to learn some manners when dealing with customers. Rude and uncivilized.
She's a "Karen" for sure.
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July 2024 by Edward Stone
This is a review based on the Lowers appliance protection plan. When you purchase a Lowes appliance warranty and have an appliance warranty issue, you go to the Lowes protection plan company to arrange service. Initially they told me they couldn't find a contractor for weeks. After a complaint, they then found a contractor that has all 1-star online reviews who showed up and had to call someone to ask what to do. After opening up the freezer and closing up the freezer the gentlemen stated he has to order most of the freezer parts to find out why it's not working. While he was nice, he did not diagnose the real problem (a part changer who hopes what he changes works) but he did warn me that the warranty company from Lowes is very slow to approve repairs and find parts. In the mean time, the warranty company said to through away the food even though 20 cubic feet of food well exceeds their $300 replacement offer.
After 20 years of Lowes loyalty, their lack of ability to get management to intervene with the protection plan entity (using the Lowes name) to perform as any customer would expect is both unfortunate and a reason to never buy an appliance from Lowes again.
I hope my letter to the CEO prompts a change in warranty company!
At least Costco stands behind their warranty company and demands they provide the best service or replacement options.
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July 2024 by Erica Watson
Lack of care or concern for customers. I went to
this location yesterday in search of a replacement part . There was not a single employee as I passed by that asked if they could assist me . They are all there for decoration purposes only . There was one person I tracked down who didn’t work in that department, but called Rudy who didn’t care to be bothered and pointed me to aisle 32 where I could possibly find the part , it was at this point I decided to walk out and go to Home Depot , where I received help and received assistance in finding everything I needed to complete my project. NO THANKS TO LOWES !!!!
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July 2024 by Nora Avila
High quality.
This worker named YANNY
Very kind, she provides ideas for garden decoration, and also informs about the specials (sales) they have in the store. I was very pleased with my purchase and especially with the kindness of a worker who speaks Spanish and English. THANK YOU YANNY. THANK YOU LOWES⭐️⭐️⭐️⭐️⭐️
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July 2024 by Mike Jones
$1500 purchase turned into a $4500 charge from lowes and a fraud alert on my credit card. Then lowes canceled the order. Had to go to a different lowes to get the same order and it ended up $150 less than the original order. Maybe home depot from now on???
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July 2024 by Jennifer
The customer service desk was very helpful.
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June 2024 by K. Stenger
Clean and friendly
