Kirkland's Home is a premier home decor retailer offering a wide selection of unique home furnishings. Customers can find everything from furniture to wall decor and decorative accessories to create a look they'll love. Kirkland's is a one-stop shop for decorating, entertaining, and gift-giving, believing that great style can be attained at a great price. The staff at Kirkland's are often described as awesome, helpful, and providing a breath of fresh air with their customer service. They assist customers in finding items for their homes and are praised for keeping the store orderly and displaying new products. While the staff's helpfulness is appreciated, some customers note that many items are cheaply made and may not hold up well, with a few pieces breaking or malfunctioning. Despite this, the pricing often allows for value to be found. Kirkland's Home stands behind its return policy, offering customers 30 days to return items in their original form of payment if they are not satisfied. However, some customer experiences have included feeling upset by employee reactions, with one instance mentioning an employee tossing a return receipt on the counter.