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March 2024 by Shannon Simmons
Stop by for your biggest refund guaranteed! Reanne, Brandon, and Celine are so helpful and ready to serve. Thank you for an excellent experience!
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March 2024 by Brittani Bulot
I felt very deceived by the advertisement of a refund advance on the website. The website stated that the tax payer could/would walk out of the Jackson Hewitt office with a refund advance loaded on to a prepaid card, if approved. I was never offered such a thing. Also, the bank is supposed to approve someone based on their refund amount - mine was a little more than $6900 but I got approved for $500 as an advance. I would never have used Jackson Hewitt to file my taxes for me had I known I would get such a petty amount of an advance! Of course you don't find out the amount until you have left the office and had your taxes filed, though. I paid around $300 just to have my taxes filed by Jackson Hewitt when I easily could have done it myself for free online. I was drawn in by the need for the refund advance (advertised at up to $6500 if your refund was a qualified amount), and then I get approved for $500 advanced?... And now the bank will get my return direct deposited to them, instead of me, so I'm sure it will not reach me until some days later, or more. This is a complete set up of a process and a complete false advertisement!!!! I'd give it negative 5 stars if I could.To be fair, I will say, the employees were very friendly and welcoming. They were very professional and helpful in terms of printing all of my documents, etc. My negative review is of Jackson Hewitt as a corporation, not this specific location.
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January 2024 by Lewis Sanders
Tammy was a great help! Really helped get me in and out
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May 2023 by Lovy Patterson
Tara is always friendly. She explains everything as she goes along and has the clients best interest at heart. I will return next year.
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March 2023 by patricia tarpey
Quick and efficient, it was a great surprise to hear I’m getting a refund.
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September 2022 by Mark Cameron
This was a great experience. They took me in last minute as a walk-in and treated me kindly and completed my taxes quickly. I would definitely use them again.
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August 2022 by Dental Flesh (xEPICxBEAVIS898)
Thank you so much Ms. Tayra Lyons. I’ve been terrified about filling my taxes for 3 years. Tayra had relieved a huge weight off my shoulders, and put a significant amount of money in my pocket that i would of missed out on. My anxiety was through the roof, until i rode up to her office finally after my family pushed me to. She has helped my Dad out and now how helped me too. Thank you so very much for being kind hearted!
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May 2022 by John Jones
This was a great experience. They took me in last minute as a walk-in and treated me kindly and completed my taxes quickly. I would definitely use them again.
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May 2022 by L B
She was helpful and acknowledgeable it getting my taxes completed
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April 2022 by Ellen Shimmell
Did a great job explaining my concerns !!
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February 2022 by Ida Cordova
The lady at the text office Jackson Hewitt was very nice lady I'm not sure if I could say her name but she did a wonderful job explaining everything to me I had some questions and she answered them I've been doing my income tax with Jackson Hewitt for almost about 7 years
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February 2022 by Fatima Xoxo
Everyone here was friendly as soon as I came in the door!!! They was professional and pleasant and I will be back here next year to do my taxes again !
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February 2022 by Helen Alston
1) your office was conveniently located2) your agent was courteous and professional3) the price was within my budgetThank you
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July 2021 by Jordan Murphy
This March, I filed taxes for the first time with Kita and Tara. They were extremely friendly and completed service in less than 10 minutes! They're available to answer any questions clients have year-round - can't wait to file next time! 10/10
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December 2020 by MoeSpeak Truth
This is a great location! Find Tara, she’s the best & Kita was extremely helpful in assisting! I appreciate the two of them for taking care of my tax needs & keeping a smile on their faces the entire time!
