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November 2023 by Dennis
I hit something on the freeway a few months ago and I took my car to classic because it was on my insurance list of approved vendors. I set up an appointment and took it in and Fred said that they would take care of me. I got my car back after a few delays and it was fine except for a small area that needed to be fixed. At this point I noticed that something was missing from my car. I forgot and left it under the seat. I know that it was there before I left it at the shop. Fred said he would help me look but when I went back he no longer worked there. There are signs on the walls saying that they are not responsible for items left in the car but I didn't remember I had left anything in my car. In reality you should not have to worry about your personal property when you have your car fixed. The work was good but the stealing was not.
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September 2023 by Zach Bagalio
Had a bumper repair for my 2018 Nissan Maxima. Glen took care of me, worked with my insurance and did the job right. Great communication throughout the whole process and the bumper looks brand new. They made sure to only use OEM parts and make sure insurance paid for it!Good body shops/ people are tough to find. Was impressed by this shop and would recommend it to others. Will be coming back here if I need body work in the future.
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August 2023 by Kandi Connor
I ran over a big piece of metal in the road. I called Classic Collision and they said I needed to make an appointment to bring it in. The next day I called to set up an appointment and they told me to just come on down there if I could. I drove up there and they were able to put my car in immediately to take a look at it. I was there about 30 minutes and they came back and told me the car was fixed. They went above and beyond ! The front desk people were wonderful and the person that actually did the work came in and spoke with me. I cant say enough about the service and the employees. They will be getting all of my business if I ever need anything done.Service: Body & Trim
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July 2023 by Danielle Montana
second time using this shop, did a great job both times. thank you to glen, stacey, and jimena for all of your help along with the rest of the team at classic collision. my car looks brand new again and i am over the moon. it was a long two weeks but worth the wait.
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July 2023 by Paul F.
I brought my mother's car up there today and Glen was very helpful figuring out the problem and resolving it that day. Thanks again Glen!
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July 2023 by Makayla Jenkins
I was in my first accident and was sent here by my insurance, it took less time than expected, Stacy was super helpful and communicated throughout the whole process. My car looks better than before & I was not expecting the inside to be cleaned! 100% would recommend people hereThank you very much!
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July 2023 by Aasem Sulehria
My car was hit from the back about 2 weeks ago. It’s your typical fender bender. They did an amazing job. The car was in the shop for 1 week and when I got it back it looked just like I bought it from the Toyota dealership, right from the lot brand new. Good paint work, new bumper and all the elaborate parts that went into it, clean and the wheels looked like a fresh coat of polish. Thanks a million you all. Very happy to have worked with these fine folks and they guarantee the work for a lifetime. Great work! Great customer service overall!
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July 2023 by Jonathan Collins
Glen was awesome! Couldn’t speak more highly about his customer service and desire to make us feel like we had a superb experience. Everything was speedy and smooth. They go above and beyond.Service: Body & Trim
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June 2023 by google user
Love these guys! Communication is great and outstanding workmanship. Been here twice and they have been awesome. Wouldn’t go anywhere else for body work.Services: Painting
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April 2023 by latrisha mallett
I am very pleased with the job these guys did on my 2016 Kia. They where very good about texting me and giving me updates on my vehicle. My vehicle looks great thank you so much keep up the good work. I would definitely recommend them.Services: Painting
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March 2023 by Brian Lee
I was sent here because it’s was the shop my insurance chose and didn’t think too much about it, however, if your insurance ever sends you here, please do not go here. My car was at the shop for 2 months even though their original estimated time was a month in advance. They also never gave me updates on my car, the only update I got was an automated text saying the same thing every week and that “it was almost completed.” According to them my car was “almost completed” for a whole month. Every time I called for a status on my car they always had a excuse to give and even told me that the car was sitting out too long and need to change out the battery. Of course when I got the car the damaged area was repaired, but the tire pressure was low and the car was dirtier than when I brought it in with leftover pens on the floor and dead bugs that was not there when I first brought it in. Granted none of the members were straight out rude or unworkable, but the service is by far the worst I’ve ever dealt with in my life. Save the headache and stress and please just look for a different shop.
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March 2023 by Ryan Willbanks
My wife brought her 2021 Cadillac Escalade to have the front end worked on after an accident. This company was in zero hurry to get the repairs accomplished. They kept the car for almost 2 1/2 months and every time we would inquire on status, they would say they we’re waiting on a part, which we understood. Then we had to track down parts ourselves bc the front desk representative had horrible communication and every time we said we would get the car to take it somewhere else they would miraculously find the part that was halting repair. In the end body lines are off from the hood and grill, grommets missing on fender well panels and the paint is orange peeled in multiple spots. They do not answer any of my wives to calls to make repairs or reimburse for bad work performed.
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February 2023 by Kat Hughlett
The staff was great! Betty was extremely helpful and answered all my questions. My car was clean and looked amazing. They listened to all my concerns and went above and beyond. I will definitely be coming back!
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January 2023 by Robert George
Our parked car was rammed damaging the left hand mirror and door. Classic Collision was very helpful in setting up contacts for insurance/rentals. Their repairs were timely/well done and we were continually advised of progress/problems. Very professional and communicative organization. Recommended to others based on our excellent (first time) experience.Services: Electrical
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January 2023 by Leona Klinner
Took my car here for a repair. They fixed the dent in my car with no problems. After fixing the dents and I took my car home, I noticed moisture was getting inside my car. I had to take my car back up there a total of 3 times. Each time they claimed they fixed the problem. They also tried to blame the moisture on a already existing issue my car had but before I had taken my car to them my car had never had moisture getting on the inside. I just picked up my car for the 3 time and the staff has become very rude. They definitely seemed unhappy to see me but it’s not my fault I have to keep bringing my car back!!! Hopefully this is the last time I have to go up there. I will never bring my car here or would I suggest anyone to go there.
