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June 2024 by Justina Lopez
I submitted a donation today. The employees came right out to meet me at my trunk to help unload. They were so polite and appreciative! What a great staff you have!
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June 2024 by Adam Frost
Good experience today. Backed up my truck, the staff wheeled up a cart. We loaded it up and they easily took everything away. Fantastic.
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February 2024 by Kim Goodwin
Amazing service for drop off Rey is a Amazing employee they will never find anyone as sweet and helpful as he is I would give anyone like him
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February 2024 by Kevin Ball
The rumors are true unfortunately. The older man who works here is very angry and unkind to donators. He was upset with me delivering a large quantity of items even though I was helping him move them.
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August 2023 by e wez
Nice lady working there
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June 2023 by Andrea Gore
Quick easy drop off donations
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February 2023 by Crystal Burklo
Worst experience ever
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September 2022 by Heather
I stop by this location regularly despite their ever increasing prices, but my visit on 9/23/22 was a deal breaker. I chose to purchase a children’s pajama set and a children’s bathing suit, both size 3t, both two piece sets. When I got to the register to check out, the cashier asked another lady who I’ve never seen at this location how sets are to be charged. She instructed her to charge me for each piece, separately, although they were hung together and an obvious set. The cashier told me that they were hung together so that customers could see them together but that they must be sold as separate items. I then asked if that was the same standards for costumes, would I be charged based on the number of pieces a costume includes, or by costume regardless of pieces. She told me “I don’t know, I just work here”.
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August 2022 by kirbie johnson
Hard to find and it had so much stuff that I was scared for the guy sitting in there. He was nice though
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June 2022 by Gloria Walker
The young lady that was there was very helpful and courteous. Since I was by myself, she offered to help me if something was to heavy for me to handle alone. I just went inside to get a cart and everything went perfectly.
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March 2022 by Jennifer Toy
The man helping was so nice. He has a bad back and can’t bend over. He does what he can to assist, so be patient! He wants to help you.
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October 2021 by Carly D.
I have shopped at Goodwill stores for years and all over Houston, never have I had so much BS from rude staff before. Ive bought dvds here that were different movies then the case in or some no dvd disc even in it. My fault for not checking ( although i feel they should when putting them on floor) i recently purchased a lamp shad along w clothing items and when i purchased the shade i SPECIFICALLY ASKED if it didnt look right could i exchange it and was told YES! Well today I went in to return 2 clothing items and the shade. The shade i was told they dont do exchanges on those items. And then they returned the shirt but the jeans they wouldnt. The reason ing was the paper tag w size was missing. Although as the employee pointed out himself their sign sys clothing w ORIGINAL RECEIPT! AND COLOR TAG ATTACHED. THE COLOR TAG WAS THERE. AND I DIDNT THINK ABOUTI AT THAT MOMENT BUT THE SHIRT WAS EXACT SAME WAY AND THEY TOOK IT NO ISSUES....what a bunch if BS. Wont ever come back to this location
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June 2021 by J M
Elderly man who receives donations is unhelpful and rude every time I go. I'll donate somewhere else so I don't have to deal with him.
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May 2021 by Casey Hight
I used this location for the first time to drop off a few boxes. I saw the self service sign, but no carts were out for unloading. The employee inside, an older man, saw me but refused to come up front so I just started moving the boxes inside. He ran up and yelled at me repeatedly telling me not bring stuff up until he is ready. He then proceeded to make me load one box at a time on the cart while he slowly rolled each box all the way to the back and make me wait to put the next one one. I had one last box to being from my car and couldn't get back in because he was blocking the door so I set it down waiting for him to move. He immediately started screaming at me for setting down and yelling at me to put in on the cart that he was blocking. I will make sure to take my donations to other companies in future who appreciate what's being given to them.
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April 2021 by Donna Edwards
The gentleman who worked here before was delightful but now it's like they're annoyed you're dropping stuff off. Will find new outlet for giving things away.
