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August 2024 by Sheila Cloyd
My daughter bought several items from this store a week ago. They charged my credit card and her credit card through Apple Pay. So we were charged $88.00 twice. If you shop here, make sure you check your statements.
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May 2024 by Eduardo Valtierra
I was shopping in this store and was followed by an employee. I assume they think I was stealing. Safe to say I won’t be returning here.
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February 2024 by Party Crasher
Unique styleBeautiful setupFriendly staffPricey but it’s the brand with unique designs
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January 2024 by Erica “Pookinopolis” Branch
Abby was very helpful and we found some cute things! Store was nice and clean and staff was friendly
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October 2023 by Linda Keck
First time to shop at Free People. I will be going back there to shop. Outstanding customer service. Great atmosphere. Clean and prestigious store. Would recommend to family and friends.
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October 2023 by Alejandra G. Jimenez
Employees were VERY unprofessional, when I asked them to check if they had certain item in stock seemed like they got bothered I asked ok, no big deal. But after that, I was browsing the store & It felt so awkward like they were following me out, or waiting for me to leave. Just very unfriendly. Bad customer service. I Will not go back.
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September 2023 by Violet Strain
Clothes are super cute but very expensive! The store is very pretty on the inside and there are plenty of places to sit near the changing rooms.
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August 2023 by Treki senff
Been here couple times in the last few weeks, the girls who work there are not really nice, they look down on you. I felt not welcome
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May 2023 by Tana P
Walked all the way through the store, not 1 person said hello. ? left without buying anything.
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April 2023 by karen alvarez
this location is horrible , I don’t know if being Hispanic played a big part of it but I was walking Around with my little sister and all 5 girls did not whatsoever ask us for help they just stared at us wrong and followed us all the way out the exit , this location needs new employees and new management I have never felt the urge to get out of a store so fast.. this is the first store where I am not greeted or anything just being judged the whole time and I was definitely looking forward to buying something worst experience of my life!
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March 2023 by Michaela Smith
Went in this store and employees were rude and annoyed.
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February 2023 by Ginny W.
One of a kind clothing, with great feel to the fabrics.
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December 2022 by RVLife MOM
I am a full time RVer and am obsessed with free people. My favorite brand… this store location has Zero customer service skills. 4 girls in there one gave us a dirty look as we left. No one asked us if we needed anything no one greeted us even though there was a girl right at the entrance. The store was empty, no other shoppers but myself and my daughter. I purposely didn’t buy a thing based on our experience here. I purchase from free people all the time but this location I will never return to. These girls need proper training on customer service BIG TIME.
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November 2022 by Ayut senff
Been here couple times in the last few weeks, the girls who work there are not really nice, they look down on you. I felt not welcome
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September 2022 by Valeria Urdialez
The employees followed me around the store the whole time I was shopping. Every time I picked up an item of clothing, an employee would run up and ask if she could take it to the fitting room for me. When I informed the employees, I wasn't trying anything on, they offered to take it to the cashier and hold it for me. I probably would've spent more if the experience wasn't so uncomfortable.
