Food Town, established in Houston in 1994, is a grocery store chain known for its clean and welcoming environment. Customers appreciate the friendly and helpful employees, who often go out of their way to assist, especially the elderly. The store offers a good selection of national brand products, quality meats, and produce at competitive prices, though some items tend to be more expensive overall. It is well-stocked, quiet, and maintained with high cleanliness standards. However, shoppers should be cautious of shoplifters, as theft has been noted. The store lacks express checkout and has limited options for sugar-free products like liquid and powdered creamers. Many customers find Food Town a pleasant alternative to larger chains, valuing its old-fashioned, customer-focused atmosphere.