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March 2024 by MO Elfarh
We frequently experience extended wait times when attempting to obtain a vehicle from one of your enterprise locations. The recurring explanation provided is that the car is not prepared or must be retrieved from an alternative location. We kindly request that you implement a mechanism to inform customers of any potential delays prior to their arrival to avoid unnecessary waiting periods. This would greatly assist us in managing our business.Truly disappointed.
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March 2024 by Relon Jones
Jill was a great help!
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February 2024 by T Dub
Friendly staff to get you in a rental with as much ease as possible. Super busy location. Tiny lot.
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February 2024 by Mark Franklin
My experience was excellent. I was picked up at the collision center and brought to your Enterprise facility to find my car ready to go. Upon completion of my repairs I turned the car in and got a call from my sales person asking if there were any issues for which there was none.
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February 2024 by Zack Hendry
Great store, super friendly staff fantastic customer service.
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February 2024 by Paul Gomez
Best Enterprise Team! I rent cars here weekly for work and the team in Spring/Woodlands are the are the friendliest and most professional I've ever experienced. The cars are always clean and well maintained. ⭐️⭐️⭐️⭐️⭐️
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February 2024 by Ben Biersner
I filed an insurance claim and was given a rental vehicle through this location. I called to check on availability and was told we didn't have a car right now but should this afternoon. I went and waited at the location and within 5 minutes they had a car available. They gave me what I assume to be an upgrade but made it work within my claim restrictions. Vehicle was cleaned before they let me take it. They went over the agreement and didn't pressure me into any add ons. Friendly and professional. They made this customer feel important.
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February 2024 by Jeffrey Holland
Employees were great and the vehicle had no issuea
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February 2024 by Dustin Starbuck
I am truly Blown away by this body shop. I am 100 percent positive that if I had not gone here, that I would have been taken advantage of by my insurance company! They made sure that I was taken care of properly. Writing a good review is the least I can do! Thank you!
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February 2024 by Renieka Colvin
My boyfriend and I both had an insurance claim recently to where we each had to receive a rental from this enterprise location. Other than Kyle who was great to deal with, everything else was completely dissatisfying. They gave my boyfriend a mirage that was on the verge of breaking down, the breaks need to be replaced, and we could tell major maintenance needs to be done to it. My boyfriend being as humble as he is, accepted it. They gave me a vehicle that was a gas hogger and the tire pressure was so low along with the oil light on. Again, maintenance needed to be done on this vehicle which needs to be done before a customer takes it on the road. To top it off, when I asked them before picking up the vehicle how the tolls worked for a rental, they said I would get charged for tolls later on. That’s fine. But what they FAILED to tell me was that there was going be a service fee that cost half as much as the tolls that would be added on to it. My tolls added up to $47.77 which was what I was expecting. Again, they FAILED to tell me that I was going to be charged a service fee of $24.75. I will never use this enterprise location again. We haven’t even received the bill for my boyfriends tolls, but they will be getting another bad review from him here pretty soon if they don’t fix this problem with the service fee.
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January 2024 by Lisa F
Enterprise in Woodlands, TX provided wonderful customer service and a great automobile. I used to go to Hertz in Woodlands, TX but no more. I would highly recommend Enterprise no matter where you are renting from. Top notch service, friendly, and hassle free every time.
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January 2024 by Sharee Latson
Customer service is great & friendly love it @ this location
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January 2024 by Cyn F.
Very courteous team. Clean car. Transaction went smooth. Thank you.
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January 2024 by Khrissy Jae
Great service!
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December 2023 by Naked SKN
Great service!
