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February 2024 by Mel Rod
Always just one cashier with a long line store is always dirty
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February 2024 by Robbins Texas
The line is always too long! I keep coming by to get one item and the line is always too long to stand in. Get some more checkers during busy hours!
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February 2024 by Kevin Cassidy
Hate that store and that fat 20 yr old mexican manager guy. The place is a mess, slow and very dirty and no employee to manage the lines...
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February 2024 by k Jack
Good overall but why do y’all say yall open @8 online and the door but nobody lets us in. Like if yall open at a different time fix it
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February 2024 by Sarah Mendonca
I came here to leave a bad review but after reading the others realized it may be pointless. Just take the advice and drive a little further or spend the extra money and go somewhere else. This is the WORST dollar tree.
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February 2024 by Covina D.
So understaffed they dont even open on time. Its 8:15 store still not open. Come on DollarTree you gots to do better.
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December 2023 by Ricki S.
Went to the Kuykendall store to exchange some items. Got up to register & the manager was extremely rude about it & deliberately lied about the return policy saying we could only return $1 items with other $1 items, $5 items for same amount & so on. She then threw the poor girl ringing us up & yelled at her for not knowing this. I went over to Loretta location & talked to the general manager which informed us that no that wasn't right & agreed ReGina or Eugenia had lied to us. I went back & called her out on it in front of the employee that she publicly embarrassed & told her she should get outta there & go to a different store. Lifes to short to work for a lying miserable B-t-h. If you don't have to shop at that location, don't. Employees are awesome, manager needs to go.
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December 2023 by RoniCrashon DaDoll
ReGina is a horrible manager with horrible customer service skills as a former Dollar Tree manager I covered for her at the previous location she worked at if I would’ve known she was nasty rude person I wouldn’t have gave the favor she really need to get her store together also because half of the snack items I picked up were expired & let’s not mention Dollar Tree need to come up with another system for exchanges
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December 2023 by justine hodge
I hate this store and that big black Wo-Man! The store is nasty and she/it is too.?I won’t be spending my money there. Also when the lines are down the isles she’s standing around with whoever that funny looking boy talking. They say she’s the manager. That store is in shambles.
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December 2023 by Braun Family
I've never been so disrespect in my life! In fact if I could rate this experience 0 stars I would.I had dollar bills and some change to pay for my items. I expected I might go over a little but I wasn't for sure. So I get the check out. Her name is Kita on Register 2.I'm at a total of $12. and some change. I ask Kita to take off three items out of 8 items. Not that big of a deal. Kita said in a rude manor "I'll have to void the whole order." So in my response I said "Then rescan it them" with a soft voice. Kita then says "Lose the attitude, I will need to get the manager." So she did and the manager, whom I didn't catch her name said she will have to void the whole order and I'm just standing there like okay so do it without saying anything or being loud or rude. So Im standing there waiting for just three items be taken off. That's it. It's not like I have 100 items.So after I checked out, I turned to her and said "I didn't have an attitude, but I do now." I left the store and sent in my husband to talk to the manager. I was too angry to talk to the manager myself.Kita was very disrespectful to me.I believe she had a problem with me have coins as well as cash. Sorry, lady but I was buying stuff for my little brother as cheap as I can with what little cash I had. Not everyone is rich.The manager told my husband she didn't see what Kita did but will have a talk with her.As I walked away, I'm pretty sure Kita was talking about me to the next coustmer. Kita had very poor mannerism and communication skills. I had absolutely no attitude. In fact I had a very nice morning.I also called Dollar Tree's corporates office and left a strong message about this situation. I left Kita's name and what register she was on. Dollar Tree's corporates office says they will call me back.
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November 2023 by Susan Hicks
Friday afternoon 2:00PM. One cashier. 4 people in the back unloading a truck. This has not been the first time this week that there is on cashier and 10 plus people are in line.
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October 2023 by Jennifer C.
Ms. Eugenia needs to learn some management skills. I visited this location (as did many others) today during my lunch break. There was one sweet little lady checking out and the line was wrapped around and throughout the store. She called for backup, to no avail…waited 10-15min and she called again..you guessed it..to no avail. Everyone in the line was becoming antsy and impatient as it had been an easy 30 minutes just standing there. The cashier needed something from management in order to finish ringing a customer but rather than come and help..and jump on a register herself…she comes out and says “YOU ALL CAN GO SHOP SOMEWHERE ELSE..I am training someone to jump on the register to help”. Never once did she apologize for the wait, show any type of respect or value for the customers time. She just advised us that we can shop elsewhere. I asked her why she isn’t out here helping and she said “that is NOT MY JOB”…I’m sorry WHAT KIND OF SUPPOSED MANAGER SAYS THAT!?? This is HORRIBLE management. There were THREE people sitting in that management office just watching us stand and wait. People started walking out the door. She needs training or FIRED…because the way she’s running that store now is not it. Awful awful awful experience!
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October 2023 by Starr Queen
The manager Gina should be fired. She has a bad attitude, and it's very rude.She needs to focus some of that negative energy on cleaning up that mess of the store.
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October 2023 by Sophie H
To that ugly bad bought body, crusty cosmetic toe, dusty dry rotted weave wearing, delusional lot lizard manager named Gina... She is the worst. She is rude to employees, customers and it's always people like her that give a business a bad name. The only reason people shop there is because it's a dollar store and definitely not because of any decent management.
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August 2023 by Wandering Jeepsy
This is the worse business I've ever seen! One of the dirtiest stores! I was shocked! My aunt has to come here alot & she said it's like this every time. Every aisle was a complete mess, nothing was in order on the shelves. Things thrown in the floor in every aisle! I wouldn't even let my aunt shop here today, we drove a lil father to another one! The employees & apparently the manager doesn't care about this place!