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March 2024 by Crystal Chambers
Dy at CubeSmart has been amazing! My unit at the other location was damaged in a 5 alarm fire and I needed to move to this new facility and she made everything so easy and she showed concern and sympathy which helped. Great person, great facility! Thanks Dy
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March 2024 by Byron Gregory
Miss Micah gave us GREAT customer service, very helpful and informative. SUPER friendly and very knowledgeable about the process and how we can get the unit - also offered insurance!Ms. Dy was also friendly and bothered Micah and Dy were very empathetic to our issues with what happened to the other Cube smart location.
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March 2024 by DAT BOI T
The office is never open when the younger black female is there, she says im sorry 20 minutes later saying that she was there but the door was locked. so how come you didnt open it if you where there.
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March 2024 by Sam Zumwalt
Predatory pice increases. My cost more than doubled, even though the price remained the same online to start up.
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March 2024 by Sandy Hanson
I had a very easy and efficient time choosing a storage unit to fit my needs. Staff was so friendly. Facility is very clean.
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March 2024 by Kelley Kyle
Nice location, secured facility, easy access
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January 2024 by Niki Harris
Your employee at the Sawdust location was wonderful to work with
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January 2024 by Sherri G
it's an average storage facility where the front door is often broken and rent is increased every few months. I downsized to a smaller unit to avoid the large rental increase and now after being in it 6 months, they are increasing the rent 20%. I could understand once a year if property taxes, etc go up to account for expenses, but why are there multiple increases in less than a year??? I will be looking for another storage facility ASAP.
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December 2023 by C D
I really love how clean the facility is, how kind the management is, and how professional they are as well. The only thing keeping me from a 10 is the customer service representatives who rush you when asking questions, do not tell you about all the charges (lock and key, etc.), and are generally in a rush to get you off the chat or phone.
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November 2023 by Ryan West
Great customer service. Clean units. Overall great experience.
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September 2023 by Carly Dougherty
Jesse was amazing to work with. He listened to what our needs were and brought us to see the perfect unit for us.
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August 2023 by S Torres-Smith
I am thrilled to share my wonderful experience with CubeSmart Storage! From the moment I walked in, I was greeted by a friendly and knowledgeable staff that made the whole process effortless. They took the time to explain all the available options and helped me find the perfect storage unit for my needs. The facility itself is clean, secure, and well-maintained, giving me peace of mind knowing that my belongings are in safe hands. The convenience of 24/7 access and the availability of moving supplies on-site made my storage journey even more convenient. Additionally, the pricing is very competitive, offering great value for the quality and services provided. I highly recommend CubeSmart Storage to anyone in need of reliable and professional storage solutions!
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August 2023 by Monique White
Dy and Jesse assisted me greatly today as I have been in need of a storage. It was quick, professional, friendly and efficient. I greatly appreciate being able to accomplish what I set out to do on my quick lunch. Thank you.
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August 2023 by Ashley Collins
Cubesmart does not care about its long-term customers and only cares about getting new ones in the door. Our unit price has increased every 6 months, by $90+/month each time, since we initially got the unit. They say it’s because of “market values”, yet the exact same unit is on their website for $178 a month less. We are now paying $204/month more because we don’t “qualify” for any of their special promotions. They’re gouging their existing customers to cover the cost of maybe getting new customers through the door. If you plan to use the unit long term, look elsewhere.
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August 2023 by Christy Lewis
5 stars because of location manager Di! Di makes the experience at this CubeSmart location first rate. Exceptional customer service.
