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July 2024 by Wayne Woods
They can't even understand English. I just wanted to correct my plan and " bless her heart" she didn't have a clue what I was saying
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February 2024 by Monica McMillen
DONT GO HERE. They're crooked, they did all kinds of shady stuff with my sons phone. Now I have to go to another cricket store where they aren't crooked ,so they fix can everything those girls did. RIDICULOUS!
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February 2024 by Daliany García Morgado
Today I made a purchase of two cell phones in this store. We were assisted by a girl who was the best 100 out of 10 regarding her attention, her desire to work looking for the best options for us. I was super satisfied, I left very happy.
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February 2024 by Christie Stevens
This is an awful location. The store manager and staff lack integrity. Just give me what you promised. Please go to another location.
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February 2024 by Krista Moon
Horrible customer service. They blame their mistakes on the customer and then send them on their way without help. Would not recommend
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January 2024 by Kaitlin Bear
Tried to tell me insurance is 'required' with a new phone purchase. I had another Cricket store try this baloney years before and I bought it, only to call Cricket corporate later and find out that it is absolutely NOT required. Refused to buy it, lady said she'd have to call her manager, and low and behold I don't have to buy it.They lie to get an up sale and help their commission/numbers. Guess she didn't like that as she refused to help me transfer old account to the new one (first time ever they haven't done that) and told me to take it to Best Buy.They also don't have prices displayed on any of the phones in store. Really sleazy place. Go elsewhere or just buy online direct from Cricket. These folks are worse than useless.
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January 2024 by A R
I would leave zero stars if I could. The lady in there tried to sell me HER phone for $100....I told her “no thanks” and I walked out.
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December 2023 by A P
I would leave zero stars if I could. The lady in there tried to sell me HER phone for $100....I told her “no thanks” and I walked out.
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September 2023 by Jess Renae
I love this location! All the girls are always so knowledgeable and helpful. Great customer service!!! This location is not even near my home but I drive out of my way for the amazing service
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September 2023 by nathan carter
Truly disgusting customer service, she kept saying she was the manager but when asked a actual question she gave the phone to some guy who said " ok i can actually help you" keep in mind she claimed to be the manager, lets just say she clearly didn't have the ability to speak proper English. Which is sad because I've bought 6 phones from this place. Do not go there. I will take my business to another ghetto cricket store.
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August 2023 by Antonio Hinojosa
Good customer service.♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️
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August 2023 by Tiff Peanut Butter
Excellent service. Sarmad is better.
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August 2023 by Lester Morales
Great customer service
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July 2023 by Kelli
Always great customer service !!
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June 2023 by David Kelly
Fine job. Sarmad helped to rwsolvw phone issue.