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November 2023 by Adrena Taylor
I would not go to this location the one off Sawdust Rd. I have receipts of having my cabin filter and air filter changed two weeks prior. The guy Isaiah comes in when I got my oil change yesterday and shows me that they both need to be changed. The dirt that was on them is no way they would get that dirty in two or three weeks. I truly believe they dirty my filters there and tried to make me buy more again. I did not get them and now I'm riding with horrible filters because I refuse to pay them for something I know I bought and paid to have put in during my tune up. I'm very upset this location is not honest.
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November 2023 by Cooper Hinkel
Friendly service, Quick work, fair prices. Overall pretty good place togo to if you need your brakes replaced or checked.
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November 2023 by Eric Rogers
The service was great but I do have an issue with the pricing on the new rotors. I did a price check with the auto parts stores in the area and your company is $100 per rotor higher. I understand you keeping them in stock and there's a fee for that but to price gouge each rotor $100 higher is a little excessive.Services: Brakes
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October 2023 by Thomas Moore
A friend of mine took her car here for squealing brakes. They told her she needed rotors and that it would cost her about 500 bucks. But she said whatever they did had stopped the squealing. She brought the car to me and after removing the pads, the rotors are in perfect shape and the one pad that was low they bent down the indicator pin! If she would have just been content with the noise stopped her rotor would have gotten damaged because the pad was almost gone!They could have simply just put pads on for her, and it would have been good. It's stuff like this that gives honest mechanics a bad name!
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October 2023 by Alan Cooke
My Nissan Armada failed state inspection because of brake issue. Needed a quick fix at a fair price. Boy did the guys at Brake Check deliver. Called to make same-day appointment, brought the car in, and had it back within the hour. Amazing service, all with a smile.Service: Brakes
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September 2023 by Ashley H
I should’ve come to Brake Check in Spring from the beginning because the experience was 10x better, from the gentleman coming inside to speak with me, to the clean air conditioned facility.I told the guy what happened the day before at the Northwest Frwy location and he immediately took my car to inspect my concerns. He kept me updated on the progress and let me know before taking my tires off they in fact, had my brake pads in stock. He also made sure my brake pedal didn’t reach the floor like it had done due to the other location removing somethings before realizing they didn’t have what was needed. I’ll come back to the Spring location in the future.
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September 2023 by John K
Isaiah And his staff were great. They quickly diagnosed the problem and got me an estimate. The worked was completed in a timely fashion. Will definitely be back for next set of brakes and will recommend them to everyone I know.
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September 2023 by Charlie Balsam
The customer attention and service was stellar. I was told that my brakes were currently fine; but that my suspension needed attention. I asked if that is CURRENTLY an issue of safety or wear and tear? The lead technician was honest and said not immediately but that I needed to keep an eye on it. I did not have any work done, but based on this one experience, I would have no problem bringing my vehicle back for repairs to this Brake Check.
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September 2023 by Clari Beacon
Don't come here because they will not fix your issue on the first time. 1st time going to the store because of brakes squeaking, the manager there (at the time) said to me it was my front rotors since I had just changed the brake pads, I needed to also do the rotors. I went ahead and got the work done. 3 days later my breaks are squeaking again. I return and the same manager said the issues was coming from the brake pads and bad rotors (manufacture issue) in the FRONT. He suggested I get brand new brake pads and they would warranty out the rotors and replace them with brand new ones, I agreed. Finally, after almost 8 hours I leave. Again a few days later it starts to squeak. I took it back yesterday and the new manager there checked all rotors and brakes and said "everything looks good, I'm not sure why it is squeaking and can't do anything unless I hear it too". I left and came right back since it started making noise again just a few miles away. The manager said to me it is the back, you need rotors and brakes in the back.Aren't these people brake experts? They did not offer a discount to get the new work done, not even an apology. This has all been a waste of time.The vice president is also very unkind and rude. His name is John Slayer or something like that. He told me I should google my issue and find a solution.
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September 2023 by Claribel B.
Don't come here because they will not fix your issue on the first time. 1st time going to the store because of brakes squeaking, the manager there (at the time) said to me it was my front rotors since I had just changed the brake pads, I needed to also do the rotors. I went ahead and got the work done. 3 days later my breaks are squeaking again. I return and the same manager said the issues was coming from the brake pads and bad rotors (manufacture issue) in the FRONT. He suggested I get brand new brake pads and they would warranty out the rotors and replace them with brand new ones, I agreed. Finally, after almost 8 hours I leave. Again a few days later it starts to squeak. I took it back yesterday and the new manager there checked all rotors and brakes and said "everything looks good, I'm not sure why it is squeaking and can't do anything unless I hear it too". I left and came right back since it started making noise again just a few miles away. The manager said to me it is the back, you need rotors and brakes in the back.Aren't these people brake experts? They did not offer a discount to get the new work done, not even an apology. This has all been a waste of time. The vice president is also very unkind and rude. His name is John Slayer or something like that. He told me I should google my issue and find a solution.
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August 2023 by carl pabst
The guys working were fine did the job nicely... however management or the owner of this store is really failing on not being able to do an alignment on my truck which has just slightly oversized tires. other stores have the extention arms to do larger tires. It is an inconvenience that you don't the correct equipment and I have to drive 30 minutes One Way further to a store that actually has it.
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August 2023 by David Squared
It was a little pricy but they were open on Sunday when we were traveling through and needed brake service. A caliper was bad and caused the pass rear brake pad to be eaten completely away and ate up the rotor as well. The guys were super nice and did a good job getting us back in the road.Services: Brakes
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August 2023 by Brock Arriens
Aaron the store manager was great and very helpful. He didn’t take advantage of me being a woman and try to sell something I didn’t need. Will start coming here for oil changes in the futureService: Steering & suspension repair
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August 2023 by miu jasinski
I definitely agree with Austin in the precious review they definitely need an upgrade the 10 inch tv didnt work, no magazines, not even wifi i suggest you bring a snack, your blanket and a charging wire because the wait is going to be a very long one 2 hrs tops for a simple front brake job that takes 30 Mims to an hour
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July 2023 by Alma Villanueva
The guys at Brake Check are one of a kind. They literally go out of their way to make you feel safe and rest assured that everything is fine. I'm very happy with their services.
