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July 2024 by Rene Gonzalez
My visit to PNC Bank was a truly pleasant experience. From the moment I entered, the customer service was exceptional. I was assisted by their outstanding rockstars team , Mishelle Hylton and Melissa. Thank you for consistently making my bank visits enjoyable. Sincerely, your satisfied client, Rene G.
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July 2024 by Tracy Kujawa
PNC basically sucks... Their Atm machines are always broken or out of cash... Or just Slow... They use old machines with outdated software on them. Their online banking is down all the time for extended periods.. They have troubles connecting to 3rd party apps and sites... And they reconcile the accounts in weird batches at odd times... Making it impossible to rely on what you see when you log in because it all may change when they update... It's just an amateur bank... You would think they could get basic banking right... But.. It seems like they just kinda do just enough... Just enough to get by.... Maybe we should be thankful they even do that... Some banks are worse... Yes.. It's true..
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May 2024 by Terrence Morrison
Everytime I come to this ATM there's no withdrawals available. Seriously want to find another bank. I miss BBVA
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February 2024 by Leon Taylor
Worst PNC location in spring, always too busy to help you, system is always down. Not only this but do they pick and choose when they want to break the rules...for certain customers. If I could leave names I would, most employees need to be checked & updated.
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December 2023 by Maria Vergara
We had this account from BBVA and decided to stay with PNC Bank. Unfortunately, our experience is disappointing. Especially if someone in your family is foreign, DON'T BANK WITH THEM, stay away. The client service phone line will comment: "If they are not from there, what are they here?" It is sad to see institutions do not understand that many American citizens have family outside the USA. As for the branch, it is so hard to work with them that I would look for a different banking institution that is truthful to you.
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October 2023 by Dave Clinger
As usual SUPER SLOW.
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September 2023 by Clint Johnson
Avoid PNC bank in general but specifically this location. They need to close the doors and clean house
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August 2023 by Wy Martin
I really didn't appreciate the treatment from the staff at this location. I was trying to cash a cashier's check. They gave the run around about some error code and how the manager would need to approve the transaction who was not in at the time. Ironically, they didn't know when the manager would return. I went to the location in The Woodlands, no error code, didn't have to get a manager signature. No problem at all topped with great customer service.
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June 2023 by Joshua Elliott
This bank denied allowing me to cash my payroll check and marked it, then told me to go deposit into my own bank which has caused WEEKS of money issues because of coarse my bank denied a marked check. I've been with my company for 4 years, and this is the only location I've had this issue with. Absolutely obsurd and after reading the rest of these reviews, this is a horrible location that just needs to shut down.
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December 2022 by Shani Freeland
They are very kind and professional but DO NOT BANK with them. Hardly any of their locations are open are Saturday. This location had one bank teller with 15 people in line….the bank app wasn’t working. The worst part is the debit card spending limit cannot be increased. They told me that they couldn’t increase it for the day and I wasn’t able to pay my rent.I’m going back to Bank of A. They always used to increase my debit card limit there.
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December 2022 by EliJackie
This place is AWFUL. Hands down don’t even bother calling, they never answer the phone. Customer Service is terrible. Making a cash deposit is immediately posted ( I worked for BBVA) this place HOLDS it. Just don’t bother - too many banks to choose from to choose here
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September 2022 by Francisco Brambila
Long lines, long waits, one teller working
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September 2022 by NotMe
HORRIBLE service! I sat in the drive thru for over 20 minutes for a simple deposit while the teller was completing transactions for other drivers that had arrived way after I did. Completely unfair! It's too hot and gas is still too high for this stupidity.
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September 2022 by Da Gualtieri
Absolutely horrible... customer service.20 min to get cash inside with 1 customer in line. One person working drive thru and inside clients.There were a lot of staff in the office giggling talking to themselves ignoring customers. Wow. I will avoid this location until they replace the staff.Consistent theme though they had a hard time coming up with a few $x00 for a cash with a draw makes one wonder.
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September 2022 by Jae Doza
Took them over an hr just to do a cashiers check. Messed up the check three times.
