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February 2024 by You Need A Hugg
Jorge and Donald are solid, extremely helpful
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February 2024 by Roxanne Carey
Such nice, courteous folks!They are a place UPS uses for missed deliveries.That’s why I went but, that’s where I’ll go for car needs!
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December 2023 by Nick
Friendly guys willing to help. Had what I needed to fix a hole in a fuel tank... not for a vehicle, but an rc car.
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December 2023 by Allyson Willey
Had been here multiple times with no issue. Needed a part - was given the wrong one, so my car still had a code. However, since it had been installed, I could not return it. Got the correct part elsewhere for a better price. I understand that I could not return it since I had been installed, but when I went back to explain that it was the wrong part, I was made to feel like a complete idiot by one of the staff members. I was talked to like I was a child and felt so demeaned. I clearly damaged someone’s ego and will not be returning to this location.I FULLY understand not getting a refund, but I simply wanted to tell them it was not the right part. Not sure what warranted them getting angry with me.
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September 2023 by Joer Garcia
All you need for repairs in one place. Great customer service and really good prices. The best part, there's one always close to you
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August 2023 by Brown Leonard
2 stars for having what I needed. Zero stars for the customer service on 8/22/23 @4:38
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July 2023 by Lauren Morgan
The gentleman was very knowledgeable and helpful even with the phone ringing and other employees not helping to answer.
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June 2023 by David Johnson
Really nice store employee who installed my new Bosch wiper blades.A big thank you.
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May 2023 by Connie Vincent
Placed an online order and went to the store about an hour later to pick up my parts. When I got there, there was 2 employees visible in the store with no customers and not doing anything. When I went to the counter to restreve my order it was ready or even pulled. Eddy had to look it up, go get it from the aisle and finish the transaction. I asked what is the use of ordering online if it's not ready when you get there. His response was for the savings. When I turned around and walked a few steps to the door he made a remark of " sorry to waste 2 extra minutes of your time". I turned around to let him know that is very disrespectful and that the user should have been ready since they weren't doing anything when I got there. This is unacceptable and very disrespectful.
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March 2023 by Brian H.
Unwilling to test and replace battery when store opened said come back in 30 min when store was totally empty. Lost my business going to Auto Zone.
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March 2023 by arturo villegas
Quick friendly and they had what we needed!
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February 2023 by Tawana Hewitt
On this visit I had to wait for someone to help me, after I got my item I asked if they would install it as they have before and was told they don't do it anymore. I was disappointed in that because the item that I purchased can't be put in by me.
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February 2023 by David Rheman (DavidR)
I like shopping at Advance Auto parts because you can get 25% off on almost anything they have. Look for coupons online, order online, and pick it up at the store. I've even gone there, looked it up with the counter clerk, and then ordered it on my phone. A few minutes later, it pops up in their system. It only works online, though.Update - I haven't seen the 25% off for awhile now, but you can still find 15-20% off. I recently stopped in looking for an obscure part, and they couldn't find it on their shelf. They called me back later to say they found it, and they were willing to stay later so I could come pick it up. Good customer service.
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October 2022 by Josetta Williams
I told the guy that I needed an air filter and could he install it for meHe said yes. He completes the sale and tells me they can't install. He said what he needed to say to make a sale. Will never visit this store again!
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September 2022 by Rachael Williams
Helped me get a new battery for my jeep quickly. Installed it and removed the other one while I waited. Didn't feel that I was charged a "pink" tax or treated differently from any male customers which is common place in many auto part stores. Thank you for getting me back on the road and being very helpful. Made a bad day a great experience!