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July 2024 by Jake Montoya
Absolutely fantastic staff. We’ve been repainting the interior of our new home, and these guys have been beyond helpful in every way. From selecting paint color to the finish to the grade of paint. Although be warned, the stated coverage of the paint is WAY more than reality. For our 1950 sqft home, it took about 17 gallons of paint.
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May 2024 by Kathy Clark
Much too expensive.
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December 2023 by danh nguyen
Appreciate you Carlos! Excellent assistance during my visit at the store.
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November 2023 by Kimberly Watts Hoggatt
Fast and courteous service
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August 2023 by Barry F
Knowledgeable and helpful
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May 2023 by Andrea Friend
The Bulverde/Spring Branch store has knowledgeable and helpful staff to make paint-buying easy. I love the Emerald line because it rolls so smoothly and wears well. The store itself is clean and inviting with ample parking.
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May 2023 by Kayla Overstreet
This place is busy! Only one guy working but he is super nice and efficient and great at multitasking. I believe he said his name was Casey, just wanted to leave a good review! The phone is ringing like crazy and this guy is taking care of a long line of customers by himself as well as the phone and order pick ups.
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May 2023 by Happy Camper
Terrible customer service and they will not help you when it’s their screwup. Example: I went and bought some specific paint. The counter help mixed the wrong paint. And I could not get the paint back to their store before leaving Sunday to head home to Houston. The next time I went back to canyon lake, When I tried to return the paint, but, they wouldn’t take it back, would not refund or swap, because they said it was past their return date. They basically told me the entire situation was my fault. As if I mixed the wrong paint for myself after specifically handing them a ticket with the Brand, or what I needed, etc. Don’t take a chance with these people.
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April 2023 by Tom Latimer
They found my old deck paint color in their system.Very helpful and courteous.
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April 2023 by Ed Graves
Ordered on line with no wait. Great people, great service.
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February 2023 by Sharon Hasting
Such a poor customer experience today. Other Sherwin Williams locations are efficient, but not so for the Spring Branch store.I ordered paint online, then followed up an hour later by phone to see when it would be ready. The store associate apologized for the delay but said my product would be ready for pickup within 30-45 minutes. An hour later when I arrived, my order hadn’t even been started. Received a rude response from the associate when I objected to the delay.My recommendation: use another location with staff who cares about the customer experience and does what they say they will.
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October 2022 by John McNair
Here for 35 minutes in line just to get a gallon of paint. No one has acknowledged my presence. Wish they had self serve! Avoid this location at all costs
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August 2022 by Cathycav
So many color choices!
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August 2022 by Betsey Wadley
Great store
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May 2022 by David Alderete
Check the paint before you live the store, I got the wrong paint and the wrong sheen.
