“My wife and I recently had the pleasure of working with Rob Ellis and his exceptional team as first-time home buyers. From start to finish, Rob made the entire mortgage process smooth, stress-free, and truly personalized. We cannot recommend him highly enough!Rob and his team's dedication and commitment were evident from the very beginning. They were always available whenever we had questions or needed assistance, providing prompt responses and clear guidance throughout the entire journey. As first-time buyers, we had numerous uncertainties, but Rob patiently addressed each one, making us feel at ease and well-informed.One of the standout qualities of Rob Ellis and his team was their efficiency in processing documents. They streamlined the paperwork and ensured that everything was handled promptly, which helped expedite the closing process and made us feel confident in our decisions.Moreover, what sets Rob apart is the genuine care he demonstrates for his clients. Despite handling many important matters related to our home loan, he never made us feel like just another number. Instead, he took the time to understand our unique situation and financial goals, tailoring his services accordingly.Rob Ellis truly exemplifies professionalism, expertise, and a customer-first approach. Thanks to his invaluable assistance, we now have the keys to our dream home and can't thank him enough for making this milestone possible.If you're looking for a mortgage broker who goes above and beyond, Rob Ellis is the one to trust. We wholeheartedly recommend him and his team to anyone seeking a seamless and personalized home buying experience. Thank you, Rob, for everything you've done for us!”
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“My employer has several accounts at this bank.From time to time, I need to call or go inside for various reasons.The staff is very helpful and well trained. I am always treated with kindness and courtesy by Kerri, Chrissy, Taylor, Shyanne, Nique and Dan, to name a few. I would recommend this bank.”
“I have had this bank for over 10 years and I have no ill regrets from it. They have held my monies in my checking account just like I would expect them to. Now, that said, I know nothing of their Overdraft charges because I have never used their overdraft before. I know how to handle my money better than to tame more than I have out. So that shouldn't even be an issue with anyone in my opinion. If you don't have the money to spend, don't spend it.. PERIOD. EVERY SINGLE negative complaint is about people being mad with their overdraft policies. It's not the banks fault you spend more money than you have in your account, and they have STICT policies on the situation to try and stop it from happening. But yes, after 10 years I am quite happy with FCB. And I expect to be with them for 10 more years.”
“Christina Hopson made the home loan process easy and stress free from start to finish! She was helpful and answered our numerous questions throughout each phase! Highly recommend her and SSB&T!”