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September 2024 by Arvind Padgaonkar
Everyone in the store is knowledgeable and helpful. They treat me like a family member.
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September 2024 by Jason Z70J
Super nice people that will help you as soon as you ask. Most of the time, they beat you to it... Plenty of stuff in the store. Everyday stuff and odd stuff too...
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September 2024 by Cooper Knox
The manager is very unprofessional! He cusses in front of customers and is unwilling to help find items in his store! Terrible customer service!
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August 2024 by Zachary Romero
Talked to Jennifer on the phone and she was super unhelpful and rude. Don't complain to me about how short staffed you are and how you're the only one on the register. I just need a yes or a no on a part I'm looking for. I don't need backstory on why you're being rude to me.
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July 2024 by Maureen Burbage
These people are so good they know what aisle to send you to by the look on your face. When you get to your aisle they will have already called someone to meet you there. Forget the other places this is a REAL hardware store.
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May 2024 by Steve Stott
FRIENDLY service
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May 2024 by t
I have to agree with a previous reviewer. Ace customer service has gone downhill. No greetings no acknowledgment and no one was busy. No one! You have to stop someone to pay attention. Then to top it off , I was sold a part that was packaged and it was the incorrect size so I had to go back to that awful place and return it. When I told the cashier please don’t put it back in the package it’s marked incorrectly he totally ignored me and did it anyway. I feel sorry for the next customer who will get the wrong sized part. My previous shopping experience there was the same but I thought maybe people were having an off day. I think it’s the new normal there.
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April 2024 by Jo Ann Richmond
Great local hardware store. Pretty much can find whatever you need!
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February 2024 by Taleah Okun
Cost a little more then the bigger hardware stores, but extremely convenient!
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February 2024 by MFH
Sam, who is Stihl repairman at this ACE Hardware is absolutely amazing. He offers excellent customer service and also does excellent work on Stihl chainsaws. I’d highly recommend him for repairs! Thanks Sam!
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December 2023 by Jackie Eichelberger
The lady was super helpful and outgoing. She helped me get everything to tile my fireplace!
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December 2023 by Sam Fadhli
ACE is the Place.
This is a Breed & Co Store.
Need I say more.
TRADE HERE!
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November 2023 by Matt Gold
A+ customer service. Always helpful and always friendly (wether I like it or not). They almost always have what I’m looking for and often have things that I want but probably don’t need. Anyway, 5 stars and 2 thumbs up for Spicewood Hardware
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November 2023 by Laura Davila
Staff was very helpful! Jennifer was especially helpful and kind.
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November 2023 by Aceisthe Place
Have been shopping here for years now, and have always loved coming to our local hardware store because of the stellar service and helpful, caring employees. But upon our last visit, one of the managers Joanna was extremely rude to my husband when he was simply asking her if she was alright.He asked her for help locating an item, and she snapped at him coldly something about how busy she was. She did not appear to be doing anything at the time, and as he apologized and started to walk away, she continued mumbling things under her breath at him. He asked her if she was alright, but she started saying something about him accusing her of being in drugs! She might have been having a bad day, maybe she is under the influence, but it completely ruined ours. One star service for Ace as long as she's there. Won't be back.?
