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“This store has the best customer service! After searching 3 KS stores, I found what my daughter was looking for in stock at the Southlake store. I called and Allison the manager was SO helpful and kind with placing a phone order. I’d highly recommend this store!”
10AM - 9PM
3000 Grapevine Mills Pkwy #404, Grapevine
Watches
“Exceptional service and selection. Daniel gave us a fair price on our engagement ring after I'd shopped around at a few other jewelers. I'm very happy with my purchase and I plan on going to them again if I need any other jewelry.”
11AM - 9PM
1101 Melbourne Rd #3021, Hurst
Watches
“Naveed and SunnyTHEY WERE AWESOMEthey took the time for me explained everything regarding this ringThey were really patiently worked with me with selecting the ring as it was a very important decision for me to select my wedding ringHighly recommend to ask for Sunny and NaveedThey were treat you as best they can”
“In my overall experience with Gold & Diamond Jewelers, I was more than satisfied. The staff, particularly the delightful Anjala, truly stood out. Her enthusiasm for her work and extensive knowledge about jewelry collections made the experience exceptional. With Anjala's guidance, I found the perfect men's pendant, which now holds a special place in my heart.”
12 - 5PM
408 N Main St Suite A, Keller
Watches
“Garner Wallace Jewelers not only sells quality merchandise but provides an abundance of education about the purchases you have made. Stop by and see Todd. Dolores”
10AM - 6PM
1201 W Airport Fwy Ste 190, Euless
Watches
“The customer service here is impeccable! Daniel and the rest of the team were so kind, caring, and gave the time to explain everything! I definitely will be back here for all my jewelry and watch needs!!!”
“I have made multiple purchases at this location, and the staff were always very friendly and knowledgable. The price I paid was extremely competitive and overall it was a great experience.”
“Y’all come get at my boy Sean in grapevine mills get u right every time ???do u custome orders and all that works around ur budget bought sum recently he threw in a free charm for a chain come get at him”
10AM - 9PM
1101 Melbourne Rd, Hurst
Watches
“Good morning! I bought a set of two watches online and I don't have personalisation option.
Please, is that possible to personalize Fossil's watches in the store? And how much it will cost?
Thank you!”
“I came in yesterday to ask if they could repair a broken necklace chain. It took them all of 2 minutes to do it, and they didn't charge me a penny! I'll definitely be visiting them again to work on a project I've been thinking about for awhile now. They are awesome!”
“I absolutely love them, so nice so kind an so patient answer all your questions and get you your Jewelry to you quick I have never been disappointed …their services is amazing. I can’t see myself dealing with anyone else. I love these people. Thank you so much for your quality Pieces you make me feel very secure dealing with you being that I’m all the way in Mississippi. you’re the best and thank you again I honestly can’t see myself shopping with anyone else❤️??”
“I am so impressed by the customer service, especially from Sharetha (I'm so sorry, I probably spelled your name wrong)! She was insanely helpful when I was picking out a gift for my fiance. She went above and beyond to make sure we were happy with our purchase. We'll definitely be returning. Thank you and your whole team for helping me make his birthday extra special!”
10AM - 9PM
3000 Grapevine Mills Pkwy #206, Grapevine
Watches
“Went into the shop to get assistance on an earlier purchase. Store representatives were quick to greet us, make us feel at home, and solved our problem!!! We'll be back!!!”
“I would never give a small business one ⭐️????. But I don’t want to rude on other businesses. I left 4 ⭐️.I had broken necklace in silver. I brought it to the guy. I had the ring that connect between the broke part. He said he has replace it different one and it’s cost $17 plus tax. It’s quite of expensive. but I’m ok with it. I went to pick up. He put on cheap metal ring on it with such a bad job. As well as the part I brought in disappeared. It was real silver. I was thought it in the box. I found out until I get home. I know it’s not serious about the cost. But the job he did unacceptable for the price.”
“Liz and Mike were awesome to work with! I had such a great experience at the diamond event. They worked tirelessly with me to make sure they exceeded every expectation and they were all so much fun!! Can’t wait to show off my new sparkler!! I can’t say enough nice words about my experience today.”
“Excellent service! I dropped my ring off on Tuesday for repair and got it back on Thursday that same week. I was so relieved that it could be repaired. They were kind & easy to talk to and the repair cost less than $30 (for sterling silver). I highly recommend this local G-vine jeweler!”
“The only place I go anymore. Even lost a few thousand dollars worth of guns . And when one of them came back in and was lost in pawn they called me to let me know now it's back where it belongs.”
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“On August 25, 2020 my soon to be husband and I went to Gatehouse Jewelers to see about ordering a wedding band. We were able to order the one I wanted and have it shipped in time to fly out to Las Vegas the following week to get married. They told us they would have it in time and the ring came in on August 31st, 2020. The manager met me there for me to get it and Shawn and I flew out the next day and were married in Las Vegas on September 2nd, 2020. Very good customer service!”