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March 2024 by Robert Golson
Although overworked, I find the pharmacy workers to be most helpful. Chandler has been especially kind and helpful, even when some customers are less than understanding.
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October 2023 by Birgit Collins
I never ever like to give a bad review, I am always understanding and a forgive and forget type of person. This Walgreens pharmacy is absolutely awful. Every single time I try to get a prescription filled for either myself, my husband or one of kids it’s always such a hassle! All of our providers feel the same way, too, about this Walgreens pharmacy. Even a brand new doctor we have recently seen had a negative comment to make about this Walgreens location when they asked us what pharmacy we use.For example, my doctor sent 2 different scripts over to be filled on September 25th, due to insurance reasons the prescriptions could not be filled until October 12th. Called today, October 16th, because I still hadn’t received the message from Walgreens that my scripts were ready for pickup and was told just today that one of the prescriptions was on back order by the manufacturer. Why didn’t they tell me this on September 25th, THREE WEEKS AGO when they received the scripts from my doctor?? I am leaving town on a work trip tomorrow and need the medicine to take with me and it’s 6pm at night and my doctors office is closed!
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October 2021 by Pam R.
Went to get a flu shot at 4:40 PM on a Tuesday. No one was waiting as I was the only person in the area. Behind the counter were 4 people working including the pharmacist. There was one person outside at the drive through. Two people inside told me someone would be with me in a moment. I stood there waiting until 4:58 & walked out as no one had ever acknowledged me.
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August 2021 by Luke
Cancelled my Covid-19 test 10 minutes before the scheduled appointment.
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July 2021 by Larry Bracken
Walked into the store and was immediately stopped by 2 employees and told to put a mask on in order to be in the store. My business will now go to another company where the insanity of wearing a mask is not a \"religion\".
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July 2021 by Google user
Walked into the store and was immediately stopped by 2 employees and told to put a mask on in order to be in the store. My business will now go to another company where the insanity of wearing a mask is not a \\\"religion\\\".
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June 2021 by Jody Leigh
The Wallgreens in Southlake on 1709 is the worst. Moving any prescriptions immediately.
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May 2021 by Em
This pharmacy has failed me every time I've tried to use them. Every time! Nothing had gone smoothly when dealing with these people. This location needs some serious reorganization. They are horribly rude and uncaring,understaffed,they dont have proper stock. They dont respond in a timely manner,they cant even fill a very simple rx without issue.
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October 2020 by KayCee Deer
By far the worst pharmacy to deal with, take your scripts elsewhere. Pharmacy manager is extremely unprofessional, and down right rude to customers as well as staff. It's mind blowing that people have so many issues with the pharmacy manager so she calls herself and nothing is done about it.
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October 2020 by Elle
The worse place ever..I waited over 3 hours for my prescription and they tell me they could not locate my insurance. All they could say was they are so sorry. I have not used Walgreens in years. And this is why. The one in Southlake is horrible. Avoid the location.
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October 2020 by Steven C
I love coming here because everything is close together in a nice space but there is almost anything that you could need to buy.
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June 2020 by Chuck Frase
I buy a couple diffetent prescriptions here and have several discount cards on file. I typically pay $45 for my monthly prescription, but they always try charging me more. Its not until I tell them to check which discount they used the month before that they get me the right price. Today I went to pickup a prescription that I don't get regularly. They said it was $106! I asked how much I payed previously and they said $12, but that discount card had expired. They couldn't even tell me which card that was. I took the prescription and looked on GoodRX when I got home. Walgreens was 4-10x as much as every other pharmacy in the area. I called to return it but was told I couldn't after it left the store. I WILL NOT shop at any Walgreens ever again! Look below for proof!
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May 2020 by Charles F.
I buy a couple diffetent prescriptions here and have several discount cards on file. I typically pay $45 for my monthly prescription, but they always try charging me more. Its not until I tell them to check which discount they used the month before that they get me the right price. Today I went to pickup a prescription that I don't get regularly. They said it was $106! I asked how much I payed previously and they said $12, but that discount card had expired. They couldn't even tell me which card that was. I took the prescription and looked on GoodRX when I got home. Walgreens was 4-10x as much as every other pharmacy in the area. I called to return it but was told I couldn't after it left the store. I WILL NOT shop at any Walgreens ever again! Look below for proof!
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March 2020 by Miriam M
Worst pharmacy, it is sad to have this Walgreens in our neighborhood.
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March 2020 by Maria Paula Wilson
The pharmacy at this location is one of the worst I have ever dealt withFrom unprofessional to extremely slow on anything they do ! And the way they treat customers ! :(Don’t even know why the have the drive thru optionAll you do is wait :(((
