-
May 2024 by Ashlei Musil
What a great shop! Brian was very friendly and accommodating during the process of purchasing a floor model stair-climber and offered us an amazing deal. Highly recommend!
-
April 2024 by Lt. Dan
Love this place. Jennifer was so great and very kind. She didn’t pressure us to buy anything and was very helpful and knowledgeable. I would recommend buying fitness equipment here.
-
March 2024 by Keith Hutton
Very nice and cordial staff. Jennifer made it a nice experience. I will definitely go back.
-
January 2024 by N Kelly
Great experience, found equipment for my new home gym. Played with all the machines to find the right one. Jennifer was awesome, very professional and knowledgeable. Thank you Jennifer for helping me find the perfect equipment for my 2024 workout goals!
-
November 2023 by Brandon Barnett
Jennifer was super helpful and friendly. The store was impressive in its selection and the prices were great!
-
November 2023 by Rachel Hasper
We had a great experience at Top Fitness Southlake. Brian was terrific... he was kind, helpful, and informative. We felt great about our purchase and the process of deciding/buying our Nordictrack treadmill!
-
November 2023 by Matthew Mount
Jennifer was very helpful in answering all my questions without being pushy to pressure me to make a decision. She was there to be helpful and educate me on those things I didn't know although I have a pretty good background for workout equipment. I was specifically looking for a cable machine but they had a wide variety of equipment for any home gym need and if I need anything additional I will be coming back.
-
November 2023 by Nola Davis
Brian was such a big help! He asked us a lot of great questions to help us figure out what fit our needs. He demonstrated the equipment we were looking at and gave awesome recommendations! Would absolutely recommend! Go see Brian!
-
November 2023 by John Trapani
First class experience with every step: Jennifer provided superb customer experience, products, delivery team, communication, tech for delivery tracking.
-
October 2023 by Tracey Jaynes-Broyles
We've made several purchases at Top Fitness - from smaller items to more expensive equipment - and will remain loyal customers as Brian and his staff are always friendly, knowledgable & professional. Their selection is vast and competitively priced. This IS the place to shop for exercise related products!
-
September 2023 by Wesley O'Neil
Great customer service and they offer delivery nationally. Purchasing and scheduling delivery was all very fast. Would recommend to anyone looking for fitness equipment.
-
August 2023 by Nina D.
Title: Outstanding Service and Support for Precor Treadmill at [Store Name]Rating: (5/5)I'm not sure how I forgot to write a review of Top Fitness when I purchased my treadmill here 2 years ago, but the entire experience, from the initial purchase to a recent service request, has been nothing short of outstanding.From the moment I stepped into the store, I was greeted by a friendly and knowledgeable staff. The manager and employees went above and beyond to assist me in selecting the perfect treadmill for my needs. They patiently answered all my questions and provided detailed information about the different models available. Their expertise and professionalism made the buying process effortless and enjoyable.Once I made my purchase, I was pleasantly surprised by the quick delivery of the treadmill. The delivery team was punctual and courteous, ensuring that the equipment was set up exactly where I wanted it. They even took the time to explain the basic functions and features of the treadmill, ensuring that I was comfortable operating it.Recently, I encountered an issue with a small part of the treadmill's console. I reached out to the manufacturer, hoping to obtain a replacement part. Unfortunately, they informed me that the entire console needed to be replaced, which seemed unnecessary for such a tiny part. Determined to find an alternative solution, I turned to Top Fitness for assistance.The store went above and beyond to help me. Within a couple of days, I received a call from a representative who searched their warehouses for the required part. They also connected me with a reliable service provider who offered a significantly more reasonable installation cost than what I had been quoted by the manufacturer.I wholeheartedly recommend Top Fitness to anyone in search of fitness equipment. The friendly and helpful staff, prompt delivery, and exceptional after-sales support make them a cut above the rest. Their commitment to customer satisfaction is apparent in every interaction, and I am grateful to have chosen them for my fitness needs.
-
August 2023 by Bryan Amos
My wife and I went into Top Fitness looking for a home gym. The store was clean and well organized with many options to choose from. After looking at what all was available, we talked with Brian the manager and he answered our questions and didn’t upsell us into something we didn’t need. Quick and easy process and delivery was available in a few days. Great experience and would definitely recommend stopping by to check them out.
-
August 2023 by Mike Yeisley
Great customer service both on the retail and delivery end. Jennifer called me a week after I was looking at a gym set to let me know it was on sale.She was very responsive to my emails and great to work with. They have a great selection of equipment and the delivery guys were friendly and professional. I will give my business to this store again!
-
August 2023 by Dane Adkisson
Got a really sweet deal on a really nice recumbent bike. I couldn't have gone anywhere in the Metroplex and gotten it any cheaper. We really appreciate Jennifer working with us and making it such an easy transaction.
