“Big shout out to Amy at the Southlake Store!!
Fabulous, over the top help/support today from Amy! She ran a couple different packout cost options for me to ensure I was getting the best pricing for expedited delivery of 3 cases of Skincare to NY!
Best of the Best!”
“Giving credit where credit is due. We had an issue with our order and the store did the research and figured out why it was cancelled. They fixed it, printed it while we were there and got it all out to us. We then shipped 9 packages and the second associate we worked with was very patient. He also gave us a tip on downloading Staples Connect app, which saved us a fair amount. Everyone we met was friendly and helpful. It's a stressful season for them but they are handling it like absolute professionals.”
“I actually visited 2 days in a row. Thomas helped me pick the exact size box I needed to send Christmas gifts. I packed them and returned the next day. He carried the large box into the store from my car as I use a cane and have difficulty walking. He took care of me and made me feel like a valued customer. He is very pleasant, helpful and knowledgeable. Many times, people don't want to deal with older people (I'm69), but he treated me well. This is a well run efficient and convenient store.”
8AM - 7PM
1518 E Southlake Blvd, Southlake“I went into get a few USPS shipping labels printed bc my printer was down. I asked how much would it be…the guy who helped me, said since it was only 3 that I needed don’t worry about the charge. Excellent customer service. I appreciate the favor, even though it was just a small gesture.”
“I was here today for my son's passport renewal as a walk-in. Despite a couple of hours of waiting, my experience was overwhelmingly positive. Patricia, stood out for her exceptional customer service. She was not only friendly but also very helpful throughout the process. Her assistance made the experience smooth and hassle-free. I highly recommend their service, especially if you encounter Patricia.”
“There are no other mailing service companies that I trust more with my shipments. I own an apparel company and it is critical that things are shipped, labeled and sent correctly. I’ve had numerous issues with other businesses, but never with Mail and Copy Shoppe in Southlake. I trust them with all of my business and personal shipping needs. They offer many more services than just shipping. The owner and staff are incredibly knowledgeable, professional, friendly, and always willing to go the extra mile. There is nowhere else I would take my business!”