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November 2023 by Majd khalil
Trashyy place don’t go there and worst service I’ve ever seen that fat piece of bacon lady got whole lot of issues her appearance is the first one
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September 2023 by Nicki Sue Green
Surprisingly impressive selection of beer and wine! Super friendly employees, which is so welcome and refreshing. Always a clean and well organized store. Has been our go-to gas station in Southlake for years!
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July 2023 by Michael Skinner
I’m a real estate agent and office directly behind this location. I absolutely the friendly employees. They laugh and joke and genuinely ask how I am. As an agent of choice in the area, I encourage people to brighten their day and drop by for that next Dr. Pepper or bottle of wine, stop by Scooters!
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September 2021 by Samuel Clubb
The WORST convenience store I have ever been to. Every one of their drinks is flat and when you inform the people who work there they do not care. Half of their candy and chips are always out of order and their service is awful.
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July 2021 by Ray F.
With the name Scooter's Store, you know this has to be good! It is! Convenience store with huge adult beverage offering, gas, easy to get to. Has a Taco Casa where the Bottle Cap Alley used to be. Prices are decent and it is well maintained plus quite clean! I didn't asked to meet Scooter, but may on my next trip ;)
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September 2019 by Jake Magnuson
the gas station person gave me the wrong change on purpose and went back in and she still charged me for something extra and wrong change again
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April 2019 by Karen H.
Husbands gas card got skimmed here. Haven't been back since. Turns out 30 more people on a neighborhood website have also recently been skimmed here. Beware.
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April 2019 by Kristin Kuehl
Phyllis is AMAZING! Always happy and always attentive.
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July 2017 by S M
Rating a gas station can be a strange proposition, given that people use them for different purposes.
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March 2017 by Scott McWilliams
Rating a gas station can be a strange proposition, given that people use them for different purposes. If you want to get gas, the Quicktrip nearby is cheaper, and if you want a car wash, the Northwest Highway place has a better deal, service, and amenities. That being said, I think this place has one of the better selections in terms of snack foods and drinks, and I stop in here instead of Quicktrip if I want to pick up some sweets. Always clean premises and polite staff in my experience. The (connected) burger shop is a plus.
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March 2016 by Bryan Russell
Carolyn, Jaxson, Anna and Phyllis are four of the nicest people on planet earth. They always are happy to see you when you come into the store, they are genuinely interested in hearing how things are going in your life and are the main reason why I go there. The store is always clean, restrooms are clean, they recently updated the carwash with all new equipment, remodeled the restrooms and keep the store fully stocked with all the items we could ask for. You won't be disappointed at Scooters.
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March 2015 by Tamara Keough
Thanks for speaking up and letting people know, somehow, we need ro get the word out. have they fixed it? I would be so angry, especially when they do t take responsibility for their own actions!!!!!!
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July 2013 by ismart taxes
Everyone is writing their bad experiences but no person that has a good experience is going to take the time to leave a review........ There are instructions when entering the car wash that say you need to fold in the mirrors and remove the antennas and so forth. You should have read them prior to proceeding. I have no affiliation with this store but I was a general manager for Chevron and ran 5 stores for 5 years and Chevron follows very specific protocol and it is probably actually one of the best companies I have ever worked for. They clean their pumps twice a week and do many things that other stores do not do. I have never had better experiences any other place, and prefer to go to Chevrons over other stores because I know they are top quality. If you guys had taken the time to complain to management, your issues would have been resolved. The thing about the pump charging for 21 gallons - either a cashier prepaid for too much, or the pump meter is off set, and either way you need to tell the store manager so no other people have to go through such a thing. I go to 7- 11 and they prepay someone else's pump with my money on accident and REFUSE to give me my money back, even through management and upper management and the corporate office - none of them acted even a bit of caring regarding the fact that my money pretty much got stolen, and I can tell you right now, Chevron would never let anything like that happen. You can go anywhere all you want, but you will only be missing out on a place that ACTUALLY cares about you and their service - but if you don't voice to them your issues they will not know to solve your problem. Thanks.
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November 2012 by Sharon Falk
Hopefully this review will help someone before they damage their car. I see that I am not the first to have this problem. I am shocked to see that it's gone on for not months, but years. Washed my car today and as the track pulled my car into the wash it repeatedly make a loud screeching noise; not good. However, when the side brush swept by to clean the car the center beam the bristle pivot around came an inch away from my window and took off my side mirror. I notified the gas station attendant and by their reaction, I could tell this was not their first report of damage. I asked to talk to the manager. She definitely was not in any rush to come talk to me, and first thing she said was didn't you see the sign we're not liable for any damage. After an officer arrived to file a incident report, an attendant speaking to both the officer and I said they watch the video surveillance and it shows my break lights come on proving I stepped on my breaks and that is why my car was damaged. It's one thing to try and not claim the liability, but now they are lying to me and making up false stories about me causing the damage. This is not my first car wash. I know you put your car in neutral, take your hands off the wheel and foot of the break. YOUR CAR WASH IS BROKEN. It's apparent they had plenty of opportunities to rehearse their story. They know their car wash is broken and they still let people use it!
