Great customer service! I visited this location a few weeks ago. Although they were busy, I left the store within 10-15 minutes. I was able to get my feet scanned and try on a new pair of running shoes, all within those 15 minutes. I highly recommend this Southlake location.
July 2024
The friendly staff provides excellent customer service and help you find the right shoe fit for you.
July 2024
They do not carry my size in store. We ordered it and I was told 7-10 business days. It’s past that time and no shoes. Now I have to go back to the store and find out where my $200 shoes are.
Edited: after this review posted, they responded to me, personally, tracked my order, and offered an acceptable solution.
