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July 2024 by Paula Keller
I’ve been a member of massage envy for at least 20 years. I joined the location on the west side, but live closer to the east location so most of my appointments have been there. Sadly this location has declined over the years. They used to have a relaxing waiting room and good staff, but for past several years it looks like it’s under construction. There are patches of carpet some places and concrete in others and it smells like mildew. The massages I’ve booked have been canceled quite often. The managers have changed so often that it is apparent the management is not run well. Most times I book at the west location as they seem to be staffed regularly and the interior is definitely nicer. I kept hoping they’d get it together, but not seeing progress. We dropped my husband’s membership a few years back and cut our losses. Looks like that’s in my future as well.
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April 2024 by Jodi L.
Front Desk Staff is great and Isabel my esthetician is even better! Love my facials with her!
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March 2024 by Carol Dalton
This is the second time in a row an employee hasn’t showed up to a massage or facial that I booked over a month ago. The business does little to compensate you for the lost time and money. The front office staff does a poor job of communicating to you if someone hasn’t showed up and I’ve been sitting here over 30 minutes and had to inquire on my own what the problem was. If looking to joint do NOT join this one. Pick another location because the customer service here is completely awful.
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March 2024 by Carol D.
so I'm sitting here waiting for my facial since the person scheduled to do my massage hasn't shown up and none of the front office staff even bothered to call him to see where he was until I asked "how much longer" ? and since he apparently isn't showing up they have only offered to extend my facial by 30minutes. this is the second time in a row an employee hasn't shown up and this place offers little by wat of compensating you for time and money lost. DO NOT join this one, there are hundreds of other Massage Envy's, the customer service here is piss poor and ultimately so is the service.
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March 2024 by Marcus W.
Great service my Taylor. Nice facility with good staff that are helpful. Will visit again in the future
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February 2024 by Laurel D.
Love my massage therapist Linda! She finds the knots in my shoulders and really makes my back relaxed! Clean fresh wait area and friendly staff
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February 2024 by Sharon N.
I love it here! The staff are friendly. The facials with Isabel are amazing! The massages with Linda are wonderful!
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February 2024 by Sylvia W.
Great masseuse's, reception staff is friendly and location is clean. Very relaxing experience overall.
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November 2023 by Reese Wheeler
Kelley at the Hudson Oaks location does an amazing job. The only problem is the administrative portion. They billed me over a year after I cancelled my membership.
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October 2023 by Jenna and John Wilson
The member program is great, but the real star here is Linda V.! She is the most skilled and caring therapist! She takes the time to understand your needs and somehow works all the therapeutic intervention into troubled areas while still leaving you relaxed and feeling fantastic! I have chronic health issues that cause some tricky things to navigate and she works magic every time!
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October 2023 by JoeMolly Healy
Whatever you do, ask for Linda V.! She is a newer addition to the staff but don’t be fooled, she is an absolute PRO. Get ready for the best massage of your life with Linda V.!
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September 2023 by Frederick Mobley
Very professional with well trained staff!
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September 2023 by Anna C
I’ve been a ME member for about 14 yrs. It’s convenient when you travel around or have lived in different states. There’s almost a few at major cities. I’m writing this review because of my recent masseuse. If you want a true deep tissue massage? Jade is your girl!!!!! You’ll be leaving with a lot less kinks on your hard working body ?♀️
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September 2023 by Jodi B.
Got a deep tissue massage and it was amazing! I have also had a facial at this location and the therapist was so nice and helpful.
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August 2023 by Jodi Bauman
Had an amazing massage! So glad this location is back open
