Lovesac is a company dedicated to providing comfortable, customizable furniture that lasts. Their Sacs and Sactionals are designed to be washable, changeable, and built to last a lifetime. The furniture is created to be adaptable, allowing customers to expand and evolve their pieces over time, reducing waste and promoting sustainability. The brand emphasizes comfort and innovation, offering products like The World’s Most Adaptable Couch™ and The World's Most Comfortable Seat™, along with cutting-edge features such as StealthTech Sound + Charge, an immersive audio system embedded inside Sactionals for a 4D sound experience. Customers praise the Southlake store for its friendly and knowledgeable staff, especially highlighting a representative named Davis. Visitors appreciate the pressure-free shopping environment, easy-to-understand assistance, and quick resolution of issues, such as missing parts, with prompt service. Many note their satisfaction with the quality and versatility of the furniture, particularly mentioning the ability to switch up their living room setup and enjoy the oversized feel. The staff's professionalism and helpfulness ensure a smooth shopping experience, and the innovative features like surround sound technology further enhance customer satisfaction. Overall, Lovesac offers a blend of comfort, customization, and excellent customer service, making it a recommended choice for those seeking durable and adaptable furniture solutions.
We stopped in yesterday and had a great experience! Jeremy helped us find the love sac and the fabric that was best for our family and we even walked out with an extra footrest! It was great. He was very knowledgeable, friendly, and helpful. If you’re even halfway considering one of these, I strongly recommend stopping... read full comment
February 2024
Alexis provided exceptional customer service to me regarding my order! Definitely Lovesac customer for life :-)
November 2023
Lovesac was interesting. More money than I could spend.
