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April 2024 by John Dames
I always have great service at Kwik Kar Southlake. Today service tech Ino took care of my annual inspection in 15 minutes flat. Can’t ask for anything better than that.
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April 2024 by Carolina Ugarte
Came here for a state inspection since it’s down the street from my job . Services was NOT done , the tech stated my front windows was too “dark” & it was passed the legal tint. Yet the tint came like that from the dealership never had i had any issues or stopped by a police officer & i always pass by police officers. Took my truck the next day to the dealership for my oil change and i asked them about the tint & stated that kwik kar had lied to me about being too dark . They went and did my inspection with no issue. Honestly I felt racially profiled by kwik kar tech. But the other employee who greeted me , he was great.
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April 2024 by Amelie Hodges
Took time out of my lunch break to get an inspection and was told my car would not pass. The service tech told me my tint was too dark, it came that way from the dealership. I have had it inspected for the past 3 years at other locations with no problems. He proceeded to tell me that he’s sorry but the guys that were there previously doing inspections were let go. I told him I’ve never been there before. Apparently there were some guys working there previously that let a lot slide. Left and went somewhere else, what do you know it passed. What a joke….
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March 2024 by Mary M
Stopped here on my way home for an auto inspection. I was greeted walking towards the office. I love places like this that make the process efficient.
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March 2024 by John-Isaac 'jC' Clark
Awesome service from Donovan! Had a last minute trip to Austin come up on a Friday and he got me in 15 min prior to closing time and did a terrific job. Highly recommend him and this location!
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March 2024 by Robert Watson
Professional as always.
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March 2024 by Erica Power
Came for an oil change at 815am and was the 3rd car to arrive. I have a fleet vehicle but was not the only fleet vehicle in line. After waiting 45 minutes I finally received my vehicle. I was the 6th car to leave. Restrooms and coffee service were out of order and waiting room was dirty. My car window was left open on the cold morning when I retrieved my vehicle. I will not be returning.
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March 2024 by Mollie and Jeff McNeill
The service is excellent and professional, the technicians are courteous and very knowledgeable. I’ve been coming this location for years and I would highly recommend getting your car serviced at this location.!
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March 2024 by sarah ven
1/26/24 UpdateNick is a true leader. There were 10 clients when I visited. He prioritized the clients and resolved my car issue with in 5 minutes and noticed that the other clients were pleased as well. Thank you Nick for your leadership./24Revisited the Southlake location. They were busy and many people were waiting. Have to mention Kwik Kar Team of Southlake 10 out 5 stars, 5 being excellent. Ino, Nick, and the team members have established a process that works, to move 90% of the clientele in less than 10 minutes. Please reward Ino for his efficiency on keeping the inspections moving smoothly. Nick being the main supporter to keep the team focus and establish great rapport with clientele. They are a great team.Thank you, INO and Nick for a Job well done.Brandon Roberts and his team exceeded our expectations. They were prompt and efficient. Have gone there twice in 1 month. Each time the Brandon and his team went above industry standard. Please recognize Brandon and his team for representing your company well. Your Rock Brandon.....
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March 2024 by Jackson Howard
Great service and helpful staff. Made my inspection quick and easy!
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March 2024 by Ayuk Makia
Fastest oil change , state inspection and minor repairs that you can find in the area .
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March 2024 by Dragon Designs
Great service - friendly and attentive team with Kwik service!!
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March 2024 by Rob Odom
Ino and the crew were GREAT! Made my inspection super EASY
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January 2024 by Shane Manson
Got my car in and out fast
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January 2024 by Oscar Trevino
Kudos to Ino for a very pleasant experience in taking care of the inspection on my car. He was very courteous and professional. Definitely will use this location again!
