Whitney was absolutely wonderful in helping us with our mattress purchase! We took our time (4 months) trying to decide what we wanted. Mattresses and high pressure sales seem to always go together but not here. She was more concerned about us getting the right mattress than making a sale. Pretty rare to come across a store... read full comment
August 2024
Great layout for a mattress store - made it easy and complete to evaluate different products. Whitney was very knowledgeable about the models and very helpful with answers, ideas and comparisons. She was very patience and professional as she spent a good deal of time helping us pick our new bed. Recommended!
August 2022
We originally ordered our Casper mattress online and needed to do an exchangefor a firmer model. Rachael at the Southlake store was an absolute dream and was so helpful in making it work. She made the process so easy and painless, and went above and beyond to make sure we were satisfied. Also, the store itself is lovely!
