Bluemercury in Southlake offers a welcoming environment with knowledgeable staff who genuinely care about customers' needs. Reviews highlight positive experiences with associates like Jacqueline and Jasmine, who provide personalized assistance and product recommendations. Customers appreciate the generous samples and the expertise in skincare, particularly regarding peeling and glowing skin. The store is small, which can lead to occasional wait times during busy periods, but the quick service and discovery of favorite brands make it worthwhile. Overall, Bluemercury is praised for its attentive service and quality products, ensuring a satisfying shopping experience.
The staff are incredibly friendly and helpful. Ryan helped me find a cleanser. He listens, is knowledgeable, and made it feel like I was shopping with a friend.
July 2025
lovvvvee bluemercury! every time i’ve come in, everyone has always been kind and welcoming. I love how peaceful it is in there and prefer coming here over sephora and ulta. I do wish they sold kerastase, then my life would be complete!
May 2025
Outstanding customer service, the best talent who knows their products all of them
