Pasadena Auto Planet has over 25 years of experience in helping customers find the right vehicle. They offer a variety of cars with great presentation and provide a smooth buying process from test drive to last payment. The dealership features an in-house financing program that keeps the bank out of the picture, making car buying easier. Their friendly sales team, especially a representative named Carlos Marín, is known for being helpful, honest, and attentive to customer needs. Customers appreciate the excellent customer service, with staff always willing to answer questions and provide solutions. Pasadena Auto Planet also offers a 30-day warranty, showing their commitment to customer satisfaction. The overall experience is described as very good, with friendly staff who genuinely care about making sure buyers are happy with their purchase. Many recommend the dealership highly, highlighting their professionalism and dedication to providing a positive car buying experience.
It’s the second time I buy a vehicle from Pasadena Auto Planet and what can I say. They have the best customer service. Mr.Luis was very kind and patient and made sure I drove away with my beautiful Chevy 3500. Highly recommended them. Come and ask for Mr.Luis.
November 2025
Luis good personality good salesperson doesn't precious you asking what you want what you looking for gave me a great deal I really do appreciate this time and effort and and it's patience
September 2025
Great costumer service definitely would recommend anyone comes thru , thanks to Carlos for amazing help and making the process easier .
