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July 2024 by Esther
The girl that works there try to charge me 86 dollars just to change my metro phone number to a new device(that i previous buy from a friend and is used for metro pcs before) she said that is 15 dollars for sim card, 35 dollars for activation and 27 dollars for swipe phone plus tax, i never ever in the 10 years or more that i been metro pcs customer pay that much just for change mi phone line to a new device, at the end she ask me for id and take off the 27 extra charges but still pay 50 dollars just for change my line on my new phone, please don't do bussines with them unless you want to loose your money. And she didn't give me any receipt, she said i will receive in a text message shortly after and still waiting for it ?
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May 2024 by James Garcia
The girl there helped us a lot . She took her time explaining the new phone to my elderly dad. . Would defiantly recommend
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September 2023 by jadyn gamble
Diana was very helpful & was very up ro date with all he promotions that's going on in her store....she was the only one here & customers were coming in & she always kept a smile on her face & serviced the customers & spoke as everyone come in ....great job young lady..she needs a raise
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August 2022 by Omerta Table
Great customer service
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March 2022 by Edgar Galindo
Naryah is my go to, she's really nice, helpful, and professional.
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July 2021 by Blanca Aguirre
I, Blanca Aguirre, was delighted with this store and with the person Christian helped me with.
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July 2021 by chris duckworth (Duck)
We dropped off a friend there to get her phone fixed as far as I understand everything went fine she said that the guy behind the counter help her out quite a bit and let her experience there was great I personally do not go in
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November 2020 by chris duckworth
We dropped off a friend there to get her phone fixed as far as I understand everything went fine she said that the guy behind the counter help her out quite a bit and let her experience there was great I personally do not go in
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July 2019 by jose vasquez
The parking lot is not very comfortable, a little small.
The service is good in English and Spanish and they have a good assortment.
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July 2019 by Areli aguilar
I came from 45 minutes away and they treated me very well. I 100% recommend and rest assured that I will return!!!
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March 2019 by Michael Medrano
Do not come to this store this guy seriously stole my money and I about to go through a whole legal issue. I just got a phone there and they overcharged me $50, I ended paying$ 125 I came in for one free phone and new line which is $67 on a $50 unl rate plan after $15 activation and tax. I basically paid for two phones. I called the store they answered the first time then put me on hold and disconnected my call. I called back and no answer. This ridiculous and is taking up my time of work. They knew I was in a hard place because my phone broke and took advange of me when I was down. I did receive no receipt, they printed out a fake one and conned me. This is fraud and identity theft. I basically bough them an account . I am calling corprate customer number and beginning an investigation, no one should be subject to this. I expect you to give the number you gave me to you asr and expect an apology with my refund when I get there within the next seven days check the invoice 03/16/19. I've talked less than an hour on this phone. Metro p. Please dont harass me on this number. Call me on the number you gave me today.
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September 2018 by Jorge De Lafuente
Paty and xiomara helped out so much! Everytime i come in with a question they have a solution!!
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September 2018 by Jorge Perez
Great customer service!
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July 2018 by Joshua Lindsey
Pamela and Stephanie are amazing! Upgraded my dad with a phone, went the extra mile to pick up the phone he wanted from another store, and were so helpful! Will be back here again! Thank you so much!
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May 2018 by Eric Ward
Have a pokey stop while you waiting to be overcharged
