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December 2021 by In The Word
Great friendly service
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August 2019 by Angela Batts
Mike always goes above and beyond to take care of us. Gteat customer service.
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February 2019 by Bedel B.
Owner need to change working hour . I checked thru yelp and drove 20 minutes here . Time is 9:39 and business closed . ( Yelp Shows Business Open )
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October 2018 by David Araujo
Precios accesibles buen trato personal
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June 2015 by Ashley S.
I have been a loyal Cricket customer for several years now. I've always paid my bill on time, and I am on Auto pay. However, recently, all Cricket customers were forced to change to the new GSM network. I was not informed of this until I went to Cricket about a phone I had dropped and needed replacing. Apparently some other people got their service cut off without any warning. Their communication severely needs work in this area. When I went to get my new phone activated, they charged me a $25 activation fee. According to my friend who works at Cricket at another location, this charge was not supposed to be incurred. I also requested that my phone be unlocked for my recent trip to Italy. I was told that since I've been a customer for over 6 months, this would not be a problem. However, when I called to unlock my phone a few weeks before to the trip, they refused to unlock it because I've only been a GSM customer for a few months. However, they forced all Cricket customers to switch to GSM without even informing us of this requirement. How hard is it to unlock a phone for me when I've been a customer for several years? This resulted in me not getting service or data for the entire 11 days while I was in Italy, but I still got charged the full amount. This also caused me a lot of issues finding my way around Italy with no GPS, no thanks to Cricket. I'm strongly considering finding a new company because I've been charged very unfairly with Cricket.
