Sour Lake Ford is a small-town dealership that provides a friendly and laid-back car-buying experience. Customers have praised the helpful and knowledgeable staff, particularly the salesman Ron, who ensures a smooth and pressure-free process. The service department also receives high marks for its speedy and reliable work, with a clean waiting area and snack options. Compared to larger dealerships in the city, Sour Lake Ford is described as a business that genuinely cares about its customers, making it a preferred choice even for those who have to travel a longer distance. Overall, Sour Lake Ford offers a personalized and satisfactory automotive experience.
Everytime I go in there it's a friendly atmosphere, just had a speaker installed, I contacted James thru email and he responded fast, got the parts and the staff was great had me in and out in a couple of hours. Just a great place to do business and will continue to do my business there.
June 2024
Can't say enough good things about the service department here. Super friendly and knowledgeable. Will definitely use these guys moving forward ?
April 2024
Sorry phone glitched and only left one star. I fixed it
