“Prem was excellent. He helped me on my cracked screen and service was quick! Just 30 minutes. Recommend coming by for any cell phone accessories and repairs. My phone looks just as new!Best in cielo vista mall.”
“Celeste Nunez provided excellent customer service, she was very patient and went the extra mile to help me get the plan and phone service features I was needing. I highly recommend to ask for her when you visit the store!!”
12 - 6PM
1831 N Zaragoza Rd Ste 110, El Paso“Great service great staff took my cousin to get service since he goes to Mexico a lot, couldn’t of made a better decision than cricket Great price quality service”
“I went to boost trying to get my phone fixed. Instead I walked out with a brand new phone. Luis was the greatest! he got me a new phone that worked well with my budget and was very informative on the new phone I bought. I recommend anyone out there that wants a new phone. This is the place to go.”
“I visited other AT&T locations before and only in that place did they know how to answer my questions, they gave me several options and took the time to explain each of their plans and I was able to choose without a doubt which one would be the right one for me, all the staff that I had before very friendly and I did not have to wait for the equipment like in other places, I recommend that store, very different from other stores, they do have personalized treatment”
“Came in because my android auto was no longer working. I figured first stop here before I go to the dealership which takes forever! I spoke with the manager and she was able to find a fix on Google for me even though it had nothing to do with my phone. A+ customer service!”
“I just went to this place 15 mins ago and I will leave this review here just in case anybody else reads reviews like me before going to almost any place.The gentleman that was at this store was very helpful I went in at 3:18 P.m. and I asked him how much he would charge me to fix my iPhone 11 and he gave me a good price to fix it and he said I'll have it fixed for you at 4:00P.m.Well I was there waiting and he had my phone ready at 3:58 The customer service I had was Amazing Definitely I super recommend.??✨Now in SpanishI went to this place 15 minutes ago and I will leave this review here in case someone else is also the type of person who reads reviews like me before going almost anywhere. The gentleman at this store helped me a lot to get to this place at 3:18 P.m. and asked him how much he would charge me to repair my iPhone 11 and he gave me a good price to fix it and he told me at 4:00 I will have it ready for you. Well then wait and he had my phone ready for me at 3:58 exactly The customer service they gave me was spectacular, I definitely recommend it ??✨”
“Arturo and David helped he's with excellent customer service!! Any questions we had they answered with no hesitation. Thank u guys keep up the amazing work !!!”
11AM - 6PM
12211 Montwood Dr, El Paso“I walked into this Montwood store and was greeted by Otto upon entering. Otto was friendly, helpful, patient, and soooo understanding. I really appreciated his help, even though my needs took longer than usual. All the staff was friendly but Otto was a ROCKSTAR!”
“Sarah was very helpful when serving my wife and I. We came in thinking they were a corporate facility- this store is am authorized dealer of At&T.However. Sara tried very hard to fix a problem we had directly with AT&T.The more and more I see how our corporate structures have changed, the more I realize how much civilians work to keep large companies Name or brand in good standing.Its the direct people who make a difference. Never the Brand.Sarah did more for me today while I was in the store than what AT&T did for me on the telephone. Excellent customer service skills! Thank you for your efforts.”
“HELLO I JUST WANT TO COMMENT THAT IN THIS LOCATION THEY WERE VERY KIND AND PROFESSIONAL THEY HELPED ME WITH ALL MY PROBLEMS AND I THANK THEM FOR EXCELLENT SERVICE ASK ABOUT YOUNG JORGE HE IS AN ONEST PERSON AND WITH VERY GOOD CUSTOMER SERVICE THANK YOU”
11AM - 4PM
3581 N Zaragoza Rd Ste 206, El Paso“I had a great experience at this location. The person who helped me was David and he was very kind and knowledgeable. Every question I had he had an answer. I will defiantly be coming to this Cricket if I ever need further assistance.”
“Great customer service. Provided my husband and I with great alternatives that worked best for the problem at hand. Provided us with great information in regards to our account. Thank you Alec for your great professionalism”
11AM - 4PM
9417 Alameda Ave Ste E1, El Paso“We have several Verizon stores to choose from, but have made this one our go to favorite. Angel listened, explained, was very courteous. He is knowledgeable with all Verizon products.”
“I was helped immediately and Chris was extremely helpful and polite in helping to completely resolve my issues with phone to phone transfer.
Both representitives were extremely helpful and knowledgeable.”
11AM - 5PM
5579 Alameda Ave Ste 25B, El Paso“I can't say enough good things about my switch to a Cricket phone. Hugo was exceptionally on the ball. He took care of everything possible. Their price is right. The Hotspot feature is worth the price by itself. I'm 74, and not very technical. I was in the best place to receive the help I needed that I might imagine. Thinking back through a couple of phones back, there is simply no comparison between them and Cricket. Customer service, the quality of the free phone, and a pleasant atmosphere. Can't beat it. My friend who referred me earned $35. She told me one time when her I-phone was on the blink, they fixed it like new in 2 days. If you're on Food Stamps, take your benefit letter with you to save 30 bucks. All in all, it's easy to see why they are so successful.”
12 - 5PM
424 N Yarbrough Dr Ste L, El Paso“Shoutout to the manager Ivan for making my switch from T-Mobile to Cricket a piece of cake! They were so chill and helpful throughout the whole thing. Highly recommend! ???”
“Great customer experience. Unfortunately I had to switch to another mobile carrier because of work and needed help to unlock my device to be able to use it on another carrier. Esmeralda went above and beyond to help me, and was courteous and efficient.”
“I want to say that josh is an excellent customer service representative for AT&T; he goes above and beyond; he's patient, and he explains he is a computer of knowledge. I appreciate that ladies and gentlemen of El Paso, Texas; if you want to buy a phone or any service, come here to this facility AT&T and ask for Josh; he will help you, and you will be happy I promise; now to all the tourist coming to the Sun City thank you for visiting if you just arrived in the airport and you need to buy a phone I got the right place; to follow the address put it on the Google Maps, and it's going to take you about 10 minutes from the airport to this AT&T location thank you God bless you”
“Best customer service by Ivan the only maybe complaint, is no public restrooms for customers you know for emergencies like my nine year old needs to go, but other than that 1000% recommend go here and ask for Ivan Great work ? ?”
10 AM - 6 PM
1570 N Zaragoza Rd, El Paso“Best customer service ever from Juan Martinez, did his job and beyond to help us understand the new plans and help us chose wisely, easy process in our trade in of our two old phones to our new IPhone 14 Pro & IPads. thank you ?”
“Super friendly fast and great prices. The screen feels and looks great. He was also helpful in adjusting my accessibility settings I had to add when trying using my cracked screen. I even decided to buy a new case from them.”
“Felipe Sanchez is the best sales man I’ve ever meet. He really took care of me when I went to buy my cell phone and he gave me the best service. So happy with the customer service he provided me.”