7AM - 5:15PM
748 Horizon Blvd, Socorro“Old fashion place were you have to stand in one long line to check out! Nothing compared to a Home Depot or Lowe's, but something's better than nothing when in need for home repair products. The cashier woman doesn't know english, so if you don't know spanish, you'll have difficulty.”
“Working with these guys was a bit of a gong show, however, I am giving this company 5 stars 'cause they volunteered to fix the issue. I called this company initially to get leads on a ladder bracket that was needed to fix a ladder. The first lady that I spoke with was very helpful in providing their part number so that I could call Home Depot to order the part. I called Home Depot with the part number and they initiated the call on my behalf to Werner to order the part that I needed. After Home Depot themselves were on hold with Werner for an hour they finally reached someone by the name of Rose who informed Home Depot that the part number that was initially provided to them did not exist. Of course Home Depot called me back to inform me. I was naturally furious as I myself was on the phone with Werner for an hour just to get the part number only to be told that the number I was given was invalid. I called Werner back. At this time I've invested over 2 hrs going back and forth between myself and Werner and Home Depot. When I called back I reached the same lady who reconfirmed the part number that I was to give to Home Depot, the same number. I also explained to her that Rose had rejected Home Depots order calling the part number invalid. The lady put me on hold and 15 minutes later came back on the line and told me that they were going to ship the part to me direct from Werner free of charge for my trouble. I received the brackets the other day.”
“Gota say nicely stocked found what I needed which was kind of out of the ordinary wooden stakes like to slay Dracula to stake down my jumping ballon. The staff is very friendly and helpful nice.”