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“Excellent customer service by Iliana Anchondo. She is very knowledgeable, very professional. Always ready to help and with very positive attitude that makes me feel confident in doing business with her. Highly recommended.”
“I was assisted by Erika to open an account and she was very patient and kind. She took the time to explain to me in detail all about the checking benefits. She assisted me in a professional way and very happy she was able to help with my needs.”
“I was having issues with Apple Pay not being able to add it to my wallet. I kept going back and forth with Apple Support with no solution. Thankfully I went to the bank and a really nice lady (Rebecca) was able to help me set it up with ease! I can’t thank her enough for all her help, kindness and great customer support! 100/10 :D”
“Professional staff and very helpful. All my concerns were addressed in a timely manner which is hard to get at any banking institution nowadays. Definitely recommend this branch to service all your needs. Ask for Omar, he took great care of me.”
“I would like to say that Gloria did such a wonderful job she took her time to help us find our 1099 int she was really thorough and she took her time and she really helped us a lot I give her 10 Stars. I was so glad to see Sandra with her big smile and welcoming Spirit to the for the customer service for the branch on Golden key”
“It was a pleasure to work with Liz Garcia and her team during the home buying process for my client! We had a smooth transaction throughout the process.Professional, knowledgeable, friendly and efficient!Highly recommended!”
“(Translated by Google) Hello, Every time I have been to this bank (Vista Del Sol) They are very friendly, and helpful. Apparently they are a very good team, they are efficient and fast. ??(Original)Hola, Cada vez que he ido a este banco (Vista Del Sol) Son muy amables, y serviciales. Al parecer son muy buen equipo, son eficientes y rápidos. ??”
“I do banking on line. However, due to an injury I am not at home to use my computer. Getting business thru Luna is very diffcult for both of us. Waitd over 10 minutes to get someone to help. Paying $1.00 to get acct balance is not fair either. Thank you for allowing me to voice my concern.”
“Maria Aldridge assisted me today and gave me super excellent customer service. I was really super happy with their services. He greeted me with a big smile and I realized that he really likes his job. Congratulations for having employees like her because they make our lives much easier. :-)”
“Great and friendly tellers. Just don't like having to wait outside to get in Wal-Mart to get to the bank all do to this Covid virus. Our temps are reaching well over 100 degrees. Very dangerous”
“This review is for a very helpful employee Dante he goes above and beyond and always shows he loves what he does. Thank you for your outstanding customer service and for always taking the time to help me. Much appreciated.”
“Went in last week to open my teen first account. Tanicia was WONDERFUL, treated him with respect, addressed him when explaining things, answered all two of his questions and then when I asked a question pertaining to him, she would then explain it to him. Wonderful young lady!”
“Mrs Marlene is AWESOME! She made mountains move helping me out with a weird financial decision I made on my end, but Mrs. Marlene was very understanding of my situation and helped me out to the best of her abilities and was very kind and understanding of my situation! Hats off to navy federal! Always great Customer Service!”
“I'm not a current member, But I frequently deposit money to my landlord and the Team Members here are Always FANTASTIC! Team Member "Samantha" was very attentive and showed me how to deposit using their new virtual teller. Virtual Team Member "Edgar" was super courteous. Extremely Great Customer Service!!”
“They are probably the best banking option in town over all, but attention from the manager in this location goes beyond expectation. All the employees here are super helpful and attentive to daily needs. Will definitely stay with them for a very very long time hopefully.”
“The customer service at this bank is second to none. We had a stack of documents to be notarized and when we arrived discovered there was miscommunication concerning scheduling. Needless to say, I was a bit frustrated because my wife and I had both left work based on this miscommunication. The branch manager bent over backwards to assist us and ensure we were taken care of. I can't speak highly enough of how valued we felt as Chase customers.”
“First time I visited that branch.There was just one person in front of me so I got attended really fast.Moises was the name of the guy that attended me.He's a great guy, really helpful and in a good mood. Made me feel really comfortable since I'm not really fluent in English.10 stars service.”
“As a foreign tourist, I was treated very kindly by a lady who spoke to me attentively in my language and quickly resolved the matter that took me to the Bank. God bless this lady”
“I recently had to deal with a death in the family. The staff at the bank helped me out very much. The manager Mr Jackson especially took care of me. Thank you Lorena also”
“I WANT TO ACKNOWLEDGE SONIA, EVERY TIME THAT I COME IN SHE GOES ABOVE & BEYOND TO RESOLVE MY ISSUES! IF SHE DOESNT KNOW THE ANSWER SHE TAKES THE TIME TO ASK OR CALL SOMEONE FOR SUPPORT, THIS I REALLY APPRECIATE IT! I FEEL HEARD AND SEEN AS A CUSTOMER, I’M NEW TO GECU & W/THIS TREATMENT IM A KEEPER! THE CUSTOMER SERVICE AT THIS LOCATION IS ONE OF A KIND I HIGHLY RECOMMEND! ASK FOR SONIA NEXT TIME YOU NEED HELP WITH SOMETHING I’M SURE SHE WILL QUICKLY SOLVE IT! MY FAVORITE LOCATION FOR SURE!”
“whoever gave this bank a 1 star need sum kush in theyre life. best bank experience ive ever had. representatives are alwaya polite and quick to help with any issue in hand. and shoutout to the assistant manager. give that lady a raise! extremely polite and generous individual. 10/10”
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“I was having a hard time at my closest GECU the employees were very rude and did not wanna help,so I came to this GECU and was helped by Stephanie Jimenez and she was the nicest I was able to do what I had to do in a manner of minutes she explained everything to me soo clearly and did her job so perfectly. I was soo happy.”