-
September 2024 by AFitFarmer
The service department is- across the board- courteous, helpful, and in my particular case, patient. As a farmers wife, certain seasons of the year call for Uber-like duty, IYKYK, right ladies?!! The people at Smith Auto get it- they understand the agricultural community and worked with me, and after longer than I chose not to say, I had my seat repaired quickly. I really enjoy taking my vehicle here for repairs or maintenance.
-
September 2024 by Lauren McDivitt
Advertised the price of pickup on their website as $5300 but when we called to inquire and purchase we were told price was $13,800–more than DOUBLE what’s listed on their website. Salesman had the nerve to ask where we were coming up with the $5300 price?! Total bait and switch.
-
July 2024 by Rob
Had an appointment for 1:00pm to get my tires mounted and balanced. I dropped of vehicle thinking it would take all day. I was surprised to get a call 45 minutes later telling me to pick up my vehicle because it was ready. Very happy with the service!
-
July 2024 by Jon Phariss
Brand new truck with 10k miles. Had an urgent issue where it was non-operational. Attempted to call all three dealerships where it was the same uncaring individual like a call center and sent me to three different voicemails. Took my business to a Lubbock dealer instead. Absolutely terrible
-
May 2024 by charles devroe
Not my first visit with you, service is always the same, great,and the staff is about great!!!
-
May 2024 by Danielle Noey
Chris and the service guys got my oil change and recall parts fast and efficiently
-
May 2024 by Jeff Driver
Very professional and organized Ford products repair facility. I added a job for my moon roof that broke down before my scheduled appointment for a leaking rear strut. No issue for these folks as they were more than willing to address.
-
May 2024 by Kathy Allen
If you need repairs done on a Ford take to Smith Ford in Slaton. They are the best and Smith. One of repairs I took to Pollard Ford. Compare 1083.00 to 210.52 at Smith. I will never go anywhere but Smith in slaton
-
May 2024 by Andria Chancellor
Fast, friendly and honest.
-
April 2024 by Jeremy Moore
Scheduling recall work on my F-250 was easy. They got me in and out the same day with great service
-
April 2024 by Michael Rowe
Friendly people, fast and knowledgeable service. I would highly recommend.
-
March 2024 by Larry Nall
Was in the process of financing a truck through Happy Bank in Slaton they even sent the paperwork to my loan officer and turn around and dood the vehicle out from underneath me. I will start doing my business with a dealership in Lubbock from now on just bought a vehicle from Smith a few months back.
-
February 2024 by Billy Green
Great service department. Friendly staff.
-
January 2024 by Jose Soto
Service was quick. Very professional.
-
January 2024 by Butch Harris
Fantastic service from their service staff and fast.
