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November 2023 by Barbara Bowley
Our salesman, Aaron Burch, was extremely knowledgeable and helped us to make a great choice on a new travel trailer. I highly recommend him and everyone at the Ron Hoover Lubbock location. Great service and people!
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November 2023 by Tony Castle
Very pleasant experience.We are just starting our plan, our journey and Aaron was great to work with.Never felt pressure or expectation just showed us the units and learned really what we wanted in such a purchase.I would recommend these guys. We are a way off from our purchase bu I am sure they will be at the top of our list when we choose to proceed.
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September 2023 by Juan Vasquez
BEFORE RON HOOVER IT WAS GYPSY RV AT THIS SAME LOCATION.... THANK GOD RON HOOVER TOOK OVER.THE BEST CUSTOMER SERVICE ALL AROUND HANDS DOWN. THANKS JAMES BURK FOR ALL THE ATTENTION AND MAKING THE EXPERIENCE WONDERFUL.I STRONGLY RECCOMEND RON HOOVER IF YOUR IN THE MARKETFOR AN RV.ASK FOR MR. BURK
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September 2023 by Nictor Randall
Great Service!Great selection
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September 2023 by Nic Ter
This is a great! Place if you need an RV this is your place! The entire staff is ready to show you and explain anythingShannon the Manager is a great! Manager he is serious! About giving you a great deal . Sales people are great!
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June 2023 by Daniel Pinon
I don't recommend wasted my Saturday.
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June 2023 by Brittney Ramos
Listen to the negative reviews like I shoud have. Don't go here. They are not for the working people and Ron Hoover himself should be disappointed. These are trained con artists who will screw you over at any point. My first and last experience with a dealership like this. They made promises they cant keep and also did not abide by their side of the contract we signed. We will be contacting a lawyer unfortunately. DO. NOT. WASTE. YOUR. TIME.
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June 2023 by Keith Lessner
Everyone there was easy to deal with and treated me like Family. I really wish they had Truck bed Campers in stock!
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May 2023 by max cardenas
If i could give negative stars i would, the woman incharge or title work screwed me and a budy over seperatly due to her inability to do her own job. We had to go back and register the rvs ourselves because “she couldnt do anything about it”. Our banks shot up our intrest rates and we had to pay fees out of pocket even tho we payed a tax title and processing fee. GO TO CAMPING WORLD!
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March 2023 by Tyler Yandell
DO NOT COME HERE. Absolutely terrible company to go to, even with the new ownership. Everything they "fixed" was sloppily done, and didn't make it 2 hours on the road before what they worked on fell apart. If you have to drive 5 hours to get work done on your camper, it's better than putting your trust and money into these people. Go anywhere else and you'll be happier for it.
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February 2023 by Kerry Simmons
do not buy anything from this dealer they do not take care of the coustomer
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October 2022 by Linda Workman
We needed a compartment lock fixed. Not an easy fix. . The service was fast and efficient and exceeded all expectations. Thank you Brandon and Donald for the great work. Everybody was friendly.
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October 2022 by Inez Perez
Gypsy Road RVs is a great place to look and purchase your next rv! Jeremy and the team were very professional and friendly.Everyone from the salesman to the service department to the office personnel was exceptionally awesome!I recommend Gypsy Road RVs ????
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October 2022 by Rhonda Moore
If I could give 0 stars I would… this place is a joke… bought an 80,000 fifth wheel and on our first trip the AC didn’t work the satellite hook up didn’t work… the handles for the drain tanks were missing… among other things… called gypsy rd rv they said bring it in and all will be fixed… brought it in the first Monday after our trip middle of July.. came to pick it up today 9/26/22 and were told everything is fixed… however upon talking with different people we were informed that not only did they not fix the satellite issue but that they didn’t even try to fix it… this is by far the worst place to ever do dealings with… heed my warning… these people are the shadiest of the shady… also we were told the trailer would be hooked up so we could verify the ac worked and see that everything else was fixed… not only was that not done but they left the battery completely dead and didn’t even offer to charge it so we could hook up and take it home… definitely will not ever buy anything else from them again!!’
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October 2021 by Melanie Allen
We bought a travel trailer from Gypsy RV in December 2020. We had to take it back for some warranty work in March 2021 because the LED light under the awning and the water heater didn’t work. When we got it back the water heater still doesn’t work, they broke the wood cover by the control panel, they disconnected the LED front light at the switch, cut all the wires going to the storage light and broke with switch so that we had to order a completely new light, they didn’t use the proper connectors when replacing the awning light (just twisted together and duct taped) they disconnected the indicator light on the awning switch, and they rewired the turn signals backwards. If I could give them negative stars, I would.
